West Quay Medical Centre

I've consistently had a positive experience at West Quay. Dr. Caley and Dr. Cahill are exceptional professionals who provide clear, helpful information.

Not the most terrible medical practice I've encountered. However, scheduling one consultation for a single concern while claiming to be at full capacity raises some suspicions 🤔. Cramming multiple..

Despite challenges in scheduling an in-person consultation, I was able to speak with a physician via phone for medical guidance. The personnel I've interacted with have been welcoming and..

I frequently observe individuals taking to social media platforms to complain about the medical practice, its procedures, and appointment scheduling. However, in my personal experience, whenever I..

The front desk staff member I interacted with today at 10:05 AM on January 7th was completely devoid of human compassion, functioning more like an automated machine. The conversation was utterly..

The front desk staff consistently demonstrate exceptional support, with Donna standing out as particularly outstanding. The medical practitioners are remarkably competent and compassionate.

I've been struggling all week to secure an appointment for my mother, and I'm getting absolutely nowhere. It's impossible to even connect with anyone, and the whole situation is utterly ridiculous!..

I've been a patient at this practice since its previous incarnation, and my recent experiences have been increasingly frustrating. The doctor made an error with my prescription, and when I..

Throughout the past several months, I've been consulting with Dr. H. Bevan, and I can confidently say she is truly exceptional in her medical practice. Her approach is remarkable - she doesn't just..

The receptionist addressed me in a condescending manner, then proceeded to yell at me and completely disregard my concerns simply because I wasn't a local resident. Her conduct was shamefully..

Just had a consultation I scheduled recently through the front desk. The outcome was incredibly positive: I'm now set with two fresh medical appointments, including a comprehensive double session,..

Once you secure an appointment, the service is excellent. Ample parking, a welcoming waiting room, and skilled physicians. However, booking an appointment is nearly impossible. I've switched..

I often see many people turning to social media to complain about the surgery, the booking process, and other aspects of the service. However, in my experience, the process has always been smooth..

I'm perplexed by the negative feedback. Yes, the 8am appointment booking system can be frustrating, but this isn't unique to this clinic - it's standard across most GP practices due to chronic..

I contemplated lodging a complaint for days but reconsidered after reviewing other feedback. The most heartbreaking account involved a woman named Donna, whose daughter barely survived after being..

As a dedicated NHS professional committed to patient care and compassionate service, I encountered a frustrating experience today while seeking an appointment for my son with additional needs. When..

I've been banned from Westquay after becoming distressed when my daughter faced a medical emergency. The delays in securing an appointment were frustrating. The head nurse was exceptional and even..

I visited the hearing aid service center this past Tuesday, and the experience was absolutely outstanding. Following a brief waiting period, the audiologist thoroughly inspected, repaired, and..

I consulted with Pharmacist Leena Ahmad, who demonstrated exceptional professionalism and dedication. Even though the medical practice was extremely hectic, she went out of her way to personally..

Absolutely terrible service today. I arrived to pick up a medical certificate only to discover they were closed for 'training' - with zero prior notification during my morning call. Claire, the..