Begg Practice St. John's Hill Surgery

I have a skin problem, and I need to see a dermatologist. Lul answered my call and helped me book an appointment with the right person. She was really kind and professional. 5 stars.

The telephone service appears to be understaffed during midday hours. When calls are eventually answered, patients are immediately placed on hold rather than receiving prompt assistance.

I would like to extend my genuine appreciation to the management team for delivering outstanding service to all registered patients. The team members consistently demonstrate kindness,..

I have been attending this practice for some time and have found the reception team to be genuinely supportive and considerate, providing excellent service. The clinical staff are of a high..

The practice at this location offers exceptional care with a friendly and helpful team, knowledgeable and compassionate clinicians, and a positive overall experience. The medical professionals have..

I wanted to express my gratitude for the care provided at this practice. Both my partner and I have had disappointing encounters with other healthcare providers in the past, so it's genuinely..

Excellent facility with prompt replies to digital appointment requests, typically received within sixty minutes, combined with a supportive and knowledgeable front desk team and a skilled clinical..

The staff member provided excellent assistance to me and my family today, demonstrating exceptional care and going the extra mile to address our concerns. Their attentive approach left us feeling..

I have been a patient at this practice for approximately half a year and have found their service to be exceptionally good. The reception staff are both efficient and welcoming, and I have..

It was encouraging to see the management team actively involved in the reception area! There was a clear sense of positive momentum. The appointment booking process was straightforward and..

Excellent facility with a wide range of services available. I attended an appointment as a carer for a family member and found the experience very positive. The location is convenient and the team..

Hello, Nimi! Thank you for your kind review! We’re thrilled to hear that you received very good service and found our staff to be helpful and friendly. Your satisfaction is important to us, and..

I have consistently had positive experiences at this practice. The team members are friendly and treat patients with dignity, while the clinical staff demonstrate both expertise and compassion in..

Excellent management with significant positive changes observed.

I have had an excellent experience at this practice. All matters are handled efficiently and every member of staff I have encountered has been considerate and compassionate.

I have been a loyal patient at this practice for many years and previously received excellent care, which is why I have remained registered despite relocating away from the area. Unfortunately, the..

The clinician was excellent! I required an appointment today for a respiratory infection, and they were able to accommodate me promptly and provide the necessary medication. I was very pleased with..

I'm really pleased with this GP practice and the care I received. The clinician explained my results very clearly and demonstrated considerable patience with me. My English is not perfect, but they..

I would strongly suggest this medical practice to others. Excellent service.

Attended with a urinary tract infection and provided a urine sample within a couple of hours. The healthcare assistant arranged for antibiotics to be sent to the pharmacy promptly.