Begg Practice St. John's Hill Surgery

Excellent local medical centre. Wonderful standard of care provided.

The telephone service appears to be understaffed during midday hours. When calls are eventually answered, patients are immediately placed on hold rather than receiving prompt assistance.

Positive experience with the care received.

It was encouraging to see the management team actively involved in the reception area! There was a clear sense of positive momentum. The appointment booking process was straightforward and..

Attended with a urinary tract infection and provided a urine sample within a couple of hours. The healthcare assistant arranged for antibiotics to be sent to the pharmacy promptly.

Excellent facility with a wide range of services available. I attended an appointment as a carer for a family member and found the experience very positive. The location is convenient and the team..

I'm pleased to be a patient at this practice. The service has been excellent and the team members are welcoming and approachable. Thank you to the practice for providing me with good care.

I had a consultation today with a member of the clinical team who was very understanding and supportive. Thank you very much. This is an excellent family practice. The service was prompt and I was..

The staff member provided excellent assistance to me and my family today, demonstrating exceptional care and going the extra mile to address our concerns. Their attentive approach left us feeling..

Excellent staff and a very positive visit overall.

I have been attending this practice for some time and have found the reception team to be genuinely supportive and considerate, providing excellent service. The clinical staff are of a high..

Outstanding healthcare provider. Consistently on time, supportive and compassionate.

I have been a registered patient at this practice for approximately two and a half decades and have consistently experienced excellent care and outstanding service. I am very grateful to the..

I have a skin problem, and I need to see a dermatologist. Lul answered my call and helped me book an appointment with the right person. She was really kind and professional. 5 stars.

Exceptional service delivery, impressive standard of patient support, highly satisfactory medical consultation and remarkable level of customer care.

At this surgery everyone is helpful and polite apart from one member of the imaging reception team. On the three occasions I interacted with this person, I found their manner to be dismissive and..

I have been a patient at this practice for five years and have consistently found the team to be efficient, welcoming and supportive. I appreciate the range of appointment options available,..

Having recently joined this practice, I have found the service to be well-organised and prompt so far.

I have received excellent care from this practice and have found the service particularly outstanding since becoming a parent and requiring additional support. I had a very positive experience..

I would like to extend my genuine appreciation to the management team for delivering outstanding service to all registered patients. The team members consistently demonstrate kindness,..