Cruddas Park Surgery

The service at this practice fell significantly short of expectations and I have serious concerns about the quality of care being provided.

I have been a patient at this practice for seven years and have consistently found all the clinical staff to be excellent and responsive. The surgery provides a variety of appointment slots and..

I've noticed the comments others have made about the reception staff, and I have to say my own experience reflects those concerns. The level of service seems to vary considerably depending on which..

This surgery has improved a lot over the past couple of years. Saw a clinician a while ago now, who was really good and open to what I was saying. They seemed like someone who thinks, which is a..

The reception team here are consistently courteous and professional, among the friendliest I've encountered at any medical practice. I've had positive experiences with all the clinical staff..

I have consistently had positive experiences with the team at this surgery, finding them to be consistently supportive and accommodating.

Terrible experience. I attempted to contact the practice multiple times without success, as the line was consistently unavailable during what should have been normal operating hours on a weekday..

I called early in the morning only to be told the surgery was not yet open, then found the line continuously busy for an extended period afterwards. It proved extremely difficult to secure an..

My visit to the clinic did not go well. When I contacted them in the morning, the receptionist was unable to schedule an appointment and advised me to try again the following day at an earlier time...

My experience at the surgery today was excellent, with outstanding care and attentiveness throughout my visit. I was very grateful for the professional service I received.

I'm very pleased with the recent service provided by the surgery. All of the clinical team and support staff have been extremely helpful. I would like to express my gratitude to everyone involved...

I wanted to express my gratitude to the whole team and the various former medical and healthcare practitioners who came back to assist during the recent health crisis. I'm truly appreciative of..

This practice fell short of expectations. I received a diagnosis that did not accurately reflect my health concern, and during my visit I was asked to provide multiple blood samples when only one..

I have been a patient at this practice for over three years and have consistently had a positive experience. However, when I recently contacted the practice to request some information, I found the..

I have been seeking mental health support but have encountered repeated reasons why it cannot be provided. Despite my willingness to receive help, I have not been able to access the assistance I..

The telephone service appears to be consistently difficult to access throughout the day. Attempting to reach someone by phone proves to be a frustrating experience.

I have always found it straightforward to book appointments by telephone and the reception team have been courteous and welcoming. The clinical staff do vary in quality, as is often the case, though..

I have consistently had positive experiences throughout my many decades of attending this practice and its former location. The medical professionals here work diligently with the resources..

Following discharge from hospital, I was advised to attend a follow-up appointment for post-operative care. Unfortunately, the surgery failed to attend this appointment as scheduled. When I..

I have been a patient at this practice for many years and have found the service to be disappointing. The reception staff have not met my expectations. I recently discovered that another local..