AT

Agata T. 3 years ago • From Google

Rating

Great

Professional Care Hindered by Flawed Appointment System

The medical staff is incredibly supportive and skilled. I consistently received the assistance I required. However, the system has its flaws; it only allows for appointments to be made via phone calls at 8 AM, which poses a significant challenge since everyone attempts to call simultaneously. This creates difficulties for those of us who have jobs or are attending school. There are times when I would prefer to schedule an appointment in advance without it being urgent, but that option is unavailable. I hope there will be improvements in this process as well as a reduction in the unnecessary automated voice prompts before connecting calls.

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