Hopwood House Surgery

Very pleased with the experience I had when receiving ear cleaning treatment. The service was delivered in a professional and efficient manner. I would strongly recommend this particular service to..

Provides extended hours for prescription requests and availability of non-prescription medications.

Excellent service from this practice. I very rarely need to visit but when I do, the experience is always outstanding.

The entire team demonstrates excellent qualities. They are consistently helpful, courteous, attentive and genuinely listen to what patients have to say.

I have attended this practice on two occasions and both visits were excellent. The reception team and clinical staff were attentive, took their time with me, and provided the support I required. I..

A reliable and conscientious medical practice.

This practice feels like it has shifted towards a more commercial approach. The reception team can come across as somewhat dismissive and condescending in their manner. There appears to be an..

Disappointing experience overall. I've encountered repeated issues with prescription accuracy, and reception staff who appear to lack adequate knowledge of procedures. The situation became..

Avoid. They are accepting new patients despite struggling to manage their current patient list. It took 2.5 weeks to secure a phone appointment, and the clinical staff were not particularly..

I had a very poor experience at this practice today. I attended for a scheduled minor procedure, but upon arrival I was informed that the procedure could not proceed as the available records did not..

Terrible surgery, have never felt so ignored. Don't listen, don't provide help or direction. I didn't think a healthcare professional could make you so upset through their lack of understanding.

Excellent service. We have recently switched to this practice and the difference is remarkable. The team members are approachable and genuinely supportive. They also ensure you stay updated on..

The team members are approachable and provide assistance where possible.

I have been attending this practice since childhood and have generally been satisfied with my care over the years. However, my recent experience has been disappointing. Approximately three weeks..

This practice was previously excellent with pleasant staff, but the current reception team comes across as unwelcoming and dismissive. When calling to book an appointment, they consistently direct..

A highly organised and supportive medical practice.

Excellent healthcare provider. The initial registration was straightforward and efficient, and the immunisation service provided for my child was delivered in an outstanding manner :)

I have been attending this practice for six years and remain very satisfied with the service provided. The staff have consistently demonstrated a welcoming and professional approach throughout my..

Excellent service provided and everything ran smoothly. Much appreciated.

The staff could improve their service, as the situation seems to be deteriorating. It is concerning that despite being registered at the practice, it is difficult to obtain an appointment with a..