The Oswald Road Medical Surgery

Extremely satisfied with how quickly and effectively the service was delivered.

Attempted to contact the practice by telephone to arrange an appointment but consistently encountered a busy signal. The service experience was unsatisfactory.

I attempted to book an appointment for my child this morning and had to make numerous calls before successfully getting through. This was extremely frustrating. The current appointment booking..

The practice is excellent and I was treated with respect throughout my visit. All of the reception team members were extremely helpful and demonstrated a high level of professionalism in their..

This practice stands out compared to many other medical centres, offering same-day consultations without requiring advance bookings. The staff members are genuinely supportive and attentive to..

There has been a noticeable improvement in the service since a particular staff member's departure.

I attended my appointment yesterday to have my implant replaced and received exceptional care. The procedure involved a minimal incision with no subsequent bruising. My appointment ran on schedule..

I have had a very negative experience with this surgery. Throughout my three years as a registered patient, I have been unable to secure any in-person appointments. My only consultation during this..

I attended my new patient appointment today and I cannot speak highly enough of this practice. The receptionist was courteous, friendly and welcoming, and the clinical staff member I saw was..

The experience was reasonably satisfactory, though it would have been improved by reduced waiting periods.

Just had an appointment, absolutely first class service, everything very professionally done, thank you.

The staff were very pleasant and provided excellent assistance. I was very satisfied with the service, thank you.

This surgery has staff who were not welcoming. I am not someone who contacts the practice frequently, and I only reach out when experiencing significant pain or discomfort. I prefer not to make..

I hate to give it 1 star as the reception and nursing staff are amazing. But, this is let down by the clinical experience. I have never in my 60 years met such a rude, dismissive and uncaring..

The online appointment system works really well, with availability typically offered either the same day or within the next day. The team members are consistently supportive and helpful.

The team here is wonderful and the clinical staff are clearly knowledgeable. Both practitioners I've consulted with have been empathetic and genuinely attentive to what I've had to say. The front..

The staff lack professionalism and courtesy, making it extremely difficult to secure an appointment. The telephone system is particularly problematic, with callback requests frequently not being..

If I could give this surgery less than 1 star I would. The reception team came across as unwelcoming, though the clinical staff member I saw was even less approachable. I attended for a routine..

I experienced significant difficulties with the service provided. The staff did not seem particularly accommodating. Securing an appointment proved challenging after multiple efforts. Eventually, I..

I couldn't rate them higher if the system allowed it. Booking appointments has never been a problem, and the entire staff are absolutely wonderful. Despite relocating multiple times throughout my..