Claypath Medical Centre
Anonymouse 2 years ago
Excellent
Appointment
ExcellentReception
ExcellentCleanliness
ExcellentCare
ExcellentRespect
ExcellentSeen On Time
ExcellentProfessionalism with humanity and humility
I was having a tough time last year and visited the surgery for a medicine review. I was seen by Dr Manjula Mallikarjuna, and from the moment I set foot in her consultation room, to the last time I spoke with her 2 months later, she was just a brilliant doctor but more important to me a truly lovely person. She me feel like I was normal, and it was ok to feel the way I did. There was genuine concern and compassion. She listened, paid attention and was honest. I’m getting better now and looking back, Dr Mallikarjuna, and the whole team at Claypath Medical Practice were just brilliant. Thanks to all of them.
I have received excellent service from every member of staff I have encountered, and they consistently work to make everything as straightforward as possible despite some recent changes that I found..
Claypath Medical Centre
Marion H.
I always feel sympathy for the reception team who have to manage persistent requests for immediate appointments from various visitors. They are excellent, as is all the staff. However, I do wonder..
Claypath Medical Centre
Jill M.
Had a health check with a member of the clinical team today, and they proved to be a real asset to the practice. They demonstrated good knowledge, were approachable and worked efficiently. The..
Claypath Medical Centre
John H.
A compassionate healthcare facility staffed by attentive professionals.
Claypath Medical Centre
Robin M.
The clinical nursing team provides excellent care, and the medical practitioners are supportive when appointments are available. However, the reception and administrative staff would benefit from..
Claypath Medical Centre
Steven M.
Claypath practice and the team members there deserve only positive feedback from me. Every person I have encountered at this location has demonstrated genuine care, shown flexibility in their..
Claypath Medical Centre
Helen S.
Consistently positive healthcare experience. Appointments are readily available, and the reception team demonstrates helpfulness and friendliness. The clinical staff provide excellent care. I am..
Claypath Medical Centre
My A.
Introduced an online service that appears inadequately designed to manage patient access. The system assumes older patients can easily navigate a poorly constructed website that frequently has data..
Claypath Medical Centre
jean r.
I had a very professional experience with everyone involved in my care. I was away for a while due to relocating outside the area, and that period wasn't as positive for me. I'm delighted to have..
Claypath Medical Centre
Zanna C.
I am very satisfied with the service provided at this GP practice. It is possible to obtain an appointment on the same day by calling early in the morning, and the clinical staff have consistently..
Claypath Medical Centre
A H.
An excellent healthcare facility that should serve as a model for practices nationwide. The service delivered by the entire committed team is truly outstanding and deserves the highest praise.
Claypath Medical Centre
Climber l.
I cannot overstate how transformative my experience as a patient at this practice has been. I have never felt so genuinely supported and cared for by the NHS. The clinical staff member I worked with..
Claypath Medical Centre
Don T.
I have been a patient at Claypath and University practice for approximately two decades since relocating to Durham. Throughout this time, I have visited for consultations with various clinicians and..
Claypath Medical Centre
Pauline G.
I have been a patient at this practice for a considerable time, and from the moment I interact with the front desk through to my consultations with the clinical team, I have consistently experienced..
Claypath Medical Centre
Alan R.
A welcoming and well-organised practice where booking appointments is straightforward and the reception staff are consistently supportive. The clinical team members are excellent and my experience..
Claypath Medical Centre
Donna S.
I believe the clinicians at this practice are excellent. They make every effort to ensure that patients receive the standard of care they deserve. I'm grateful for their service.
Claypath Medical Centre
Tricia S.
Recently became a patient at this practice and regret not making the switch sooner. The clinicians are attentive and thorough in their explanations. I consistently leave appointments with confidence..
Claypath Medical Centre
Heather M.
I have benefited from outstanding care provided by this medical service over an extended period.
Claypath Medical Centre
Peter R.
Exceptionally quick and efficient service
Claypath Medical Centre
Robert W.
I have been a patient at this practice for over two decades and have consistently received excellent care from the entire team throughout my time here. My spouse and I recently completed our..
Claypath Medical Centre
Dave V.