The Park Medical Centre

Called the care navigation service, but found they were unhelpful and didn't provide the support or guidance I was hoping for.

Attended the practice to keep a scheduled appointment that had been confirmed on the reminder documentation provided. Upon arrival, discovered that the appointment had not been recorded in the..

The quality of care at this practice appears to be declining. I have concerns about the management and reception staff, as I feel communication could be significantly improved. I have experienced..

Attempted to contact the surgery to arrange an appointment for a blood test with the nursing team. Unfortunately, the practice appeared to be very busy and I was unable to reach anyone after waiting..

Your chances of securing an appointment seem better with a lottery ticket. I was given conflicting information about when to call—first told 10:30am, then informed it was actually 10am and I'd rung..

I found the entire experience to be deeply frustrating and distressing. The practice appears to lack a patient-centred approach to care. The administrative processes seem inefficient and I have..

I have consistently received excellent care during my visits. The reception staff have demonstrated helpfulness and courtesy on every occasion.

The staff appeared inadequately trained, and obtaining an appointment proved extremely challenging. There seemed to be a lack of concern for patient urgency, with the process made unnecessarily..

The service at this practice has been disappointing, with significant delays in securing appointments and unhelpful staff interactions that left me feeling unsupported.

This practice has not met my expectations. I have had concerns about the level of service and staff knowledge during my visits. I would not recommend this surgery based on my experience.

Updating my rating from 1 star to 2 stars. What is required to obtain an in-person appointment at this practice? I had a scheduled telephone appointment yesterday at a specific time. I waited but..

I want to share an honest account of my experience at this clinic. During my visits, I noticed that the reception staff seemed disengaged at times. Additionally, I believe the practice would benefit..

This practice has been very frustrating. Prescriptions are frequently declined, which has meant I've had to stop taking some of my medications abruptly because I cannot secure an appointment or..

I rely on my current medication as it is effective for my needs and I am grateful for it. I have an upcoming appointment scheduled for a neurological assessment and imaging procedure. I am hopeful..

The quality of care at this surgery has declined. I was disappointed when the practice declined to provide support for a young person experiencing significant difficulties, stating they were unable..

The clinical staff are excellent, however the administrative team can be difficult to work with. They lack understanding and seem unmotivated in their roles. They appear to avoid their core..

The clinical staff provide good care when appointments are secured, though the administrative and support team experience has been less satisfactory. There have been ongoing issues with record..

I have called on multiple occasions over the past month and found the team members who answered to be consistently courteous and supportive, as have been the clinicians. I am puzzled by some of the..

I would not recommend this practice to others. The reception team came across as unwelcoming and unhelpful. My partner, who manages asthma, experienced significant delays in obtaining an inhaler..

Requested an urgent appointment and received a prompt callback within the hour from a very considerate clinician who established a comprehensive management plan covering both immediate care and..