St Andrews Medical Practice

Consistently supportive and accommodating.

All members of staff, regardless of workload, demonstrate courtesy and willingness to assist. It took some adjustment to become accustomed to the revised approach for receiving care during the..

I felt the practice was focused on charging fees for letters when I had previously received similar documentation that could have been updated rather than redone from scratch. The receptionist..

This practice appears to have significant issues with appointment scheduling and punctuality. While I understand that minor delays are sometimes unavoidable, waiting considerably longer than..

I have been attending this practice for quite some time and believe that the team does an excellent job despite the challenging circumstances they face.

The entire team at this practice appears unhelpful, and I would not suggest seeking medical care there as the service does not seem to prioritise patient wellbeing.

Can't give half a star, so 1 will have to do. My partner has a complex medical condition requiring ongoing specialist attention and multiple investigations. The previous clinician was genuinely..

I felt my privacy was not adequately protected during my visit, which caused me significant concern. This is a serious matter that affects patient safety and trust in healthcare services. I was..

Following advice from a hospital consultant earlier today, I was instructed to reach out to my general practice. When I called the surgery requesting either a telephone or in-person consultation, I..

Everything has been progressing positively with this practice so far. The responses have been timely and the medication support has been helpful.

I have found only one clinician at this practice to be satisfactory based on my visits. A previous appointment involved a clinician printing off another patient's medical records and handing them to..

The primary concern I have with this practice relates to the considerably lengthy appointment waiting times. Securing a consultation typically required a minimum of several weeks in advance, with..

It is difficult to adequately express my disappointment with this experience. I was unable to obtain an appointment with a GP and felt that my concerns were not taken seriously by the healthcare..

Excellent service, I arrived just after the surgery opened only to discover that all appointments had already been allocated. I have begun visiting in person because reaching them by telephone..

This has been our GP practice since we relocated from another region last year and I have nothing but positive feedback to share. The service operates very efficiently and all the staff members I..

I believe this practice is excellent. The staff have consistently been helpful whenever I've needed assistance.

Called to arrange an appointment and received a call back from a member of the clinical team regarding my concern. They were extremely helpful and courteous, providing clear and professional..

It's difficult to secure appointments with a consistent healthcare provider at this practice. The waiting times tend to be quite lengthy. I had to wait a full hour for my appointment today, which..

The experience of accessing medical appointments has been frustrating, with difficulty obtaining consultations. There are concerns about the overall state of healthcare provision and its impact on..

What an excellent service. Special praise to the staff member who demonstrated genuine kindness and compassion—I felt remarkably at ease during my recent appointment thanks to their support...