Beech Tree Surgery

I had an encounter with a member of the nursing staff whose manner I found to be dismissive and lacking in empathy. Given that patients attending the surgery for diagnostic procedures are often..

I find it frustrating that prescriptions cannot be collected after 1130 am on Fridays when the practice closes until Monday. I arrived at 1125 am on a Friday only to discover the surgery had already..

I had a consultation this afternoon and found the clinician to be exceptionally kind, caring and reassuring. I could not ask for better care than what I am receiving from this practice. From the..

The healthcare professional I saw was exceptionally kind and demonstrated genuine understanding. I felt heard and valued throughout my visit. From my initial contact with the welcoming reception..

Thank you, Marina! We’re glad to hear the response was quick and met your needs. If there’s anything we could do to make your experience even better, we’d love to hear from you, please feel free to..

I've attended appointments with the same clinician on several occasions. They are an excellent healthcare professional. They never hurry through consultations. They demonstrate considerable patience..

Excellent service with a prompt response. Following some clarifying questions to understand my situation better, my concern was successfully addressed. Overall, a very satisfactory experience.

I am very satisfied with how attentively I was heard during my visit. Thank you for the assistance provided at the practice.

I got a message back within roughly twenty minutes containing a prescription that was ready for collection. Much appreciated.

The practice has consistently provided excellent care for my young children during their illnesses. The clinician I see is wonderful and demonstrates great attentiveness to their needs.

This is an excellent GP practice, and I'm really pleased with how straightforward and efficient their online appointment system is to use. I've needed to access the practice several times over the..

The healthcare provider responded promptly and courteously, with the medication being forwarded to the pharmacy without delay.

I attended an appointment at this surgery today and was deeply disappointed by the lack of compassion, understanding, and awareness of mental health considerations demonstrated throughout my..

I recently visited my local GP practice for a consultation. From the moment I booked my appointment through to my face-to-face visit with the clinician, undergoing necessary tests, and attending a..

The ability to communicate directly with the medical staff proved significantly more effective than telephone consultations, making it considerably easier to articulate concerns without experiencing..

Despite the current circumstances affecting medication availability, the specialist team made considerable efforts to source the particular medication that suited my needs given my allergies. They..

I have a wonderful experience at this practice. The team members have consistently shown me kindness and attentiveness throughout my visits. I understand that there are occasions when they are..

I have found the team members and clinical staff to be exceptionally supportive and accommodating.

There's an excessive reliance on digital platforms. I miss the option to communicate directly by telephone.

Consistently outstanding service, management and clear communication throughout my visit.