Colville Health Centre

The service provided fell short of expectations and at times felt dismissive. Phone consultations were requested on multiple occasions but return calls did not materialise. There appeared to be an..

This practice has both strengths and weaknesses, as others have noted in their feedback. I felt that one of the clinical staff members could benefit from additional training in telephone..

The practice declined to administer vaccinations that are typically provided through NHS services. I was directed to seek private treatment at considerable personal expense and was not given a clear..

I had been dealing with a dental issue for quite some time and finally had the procedure done today. It went remarkably well and I barely felt anything throughout. The clinical team were incredibly..

Avoid this particular clinician as they came across as unprofessional, unhelpful, and discourteous during my visit.

I've been pleasantly surprised by the critical feedback I've read here, as my own experience has been quite positive. The pharmacy team member has been extremely supportive and assisted me in..

The entire team demonstrates a helpful approach and responds positively to inquiries, making it a wonderful healthcare facility to visit.

It is a pleasure to share my experience about the service in this GP Practice. Today I had a blood test and the phlebotomist was very gentle and performed the procedure in a way that I have not..

The reception team's approach felt unwelcoming and lacked courtesy. The communication processes at this practice are unclear and difficult to navigate. Arranging an appointment directly with the GP..

I find that I receive more helpful assistance from alternative sources than I do from this practice.

I had an excellent appointment recently. The clinician asked comprehensive questions during the initial consultation and suggested an in-person visit to ensure nothing had been overlooked...

The healthcare professional I consulted with proved to be exceptionally pleasant throughout my visits over an extended period. They demonstrated genuine kindness and made a point of carefully..

Not a worthwhile use of my time

Exceptional service from the clinician I saw. Pleasant, knowledgeable and efficient. I particularly appreciated the straightforward assessment of my health concern, and how promptly my case was..

I have not visited this practice frequently, however on the occasions I have attended, the clinical staff demonstrated kindness, professionalism and promptness. The appointments and processes ran..

I have consistently enjoyed my visits to the practice. The team responds promptly to phone enquiries and appointments typically run to schedule, with face-to-face consultations readily available.

The quality of service at this practice has declined significantly. Phone calls go unanswered, and after extended periods of waiting, the line is disconnected. The reception staff have also been..

An excellent medical practice overall. While I don't visit often, each healthcare professional I've encountered has been outstanding and resolved my issues efficiently. Even with their heavy..

The clinician at this practice is exceptional and I really appreciate the system of being able to speak directly with a medical professional on the phone immediately, rather than going through..

I registered with this practice towards the end of 2021. Initially, the service appeared excellent, with clear communication, helpful reminders, and prompt testing when appropriate. From early this..