Colville Health Centre

I have been unwell for approximately a week, but was unable to obtain an appointment for a face-to-face consultation.

I had been dealing with a dental issue for quite some time and finally had the procedure done today. It went remarkably well and I barely felt anything throughout. The clinical team were incredibly..

The service provided fell short of expectations and at times felt dismissive. Phone consultations were requested on multiple occasions but return calls did not materialise. There appeared to be an..

My child had to wait an extended period before being seen by a healthcare professional, which I found to be quite frustrating and concerning about the service provided.

An excellent medical practice overall. While I don't visit often, each healthcare professional I've encountered has been outstanding and resolved my issues efficiently. Even with their heavy..

Excellent practice. The facility is efficiently run and the entire team has been very welcoming. I'm genuinely pleased with my experience. Many thanks and congratulations!

This practice has significant issues with accessibility and customer service. Walk-in appointments are not available, and the telephone booking system requires calling on the day you wish to be seen..

Disappointing experience at this practice. There was a delay of approximately four weeks in processing a referral that had been requested by the hospital. When I submitted feedback about this matter..

Not a worthwhile use of my time

The practice has changed considerably since the previous lead clinician's departure. There appears to be a lack of diligence in conducting routine health assessments and preventative screenings for..

I experienced a lengthy wait of around twenty minutes before my call was answered. When someone did eventually pick up, I felt as though I was inconveniencing them and interrupting their work. The..

I felt compelled to share my experience despite not typically leaving reviews. This practice has delivered disappointing service overall. The clinical staff provided limited assistance with my..

I registered with this practice towards the end of 2021. Initially, the service appeared excellent, with clear communication, helpful reminders, and prompt testing when appropriate. From early this..

The healthcare professional I consulted with proved to be exceptionally pleasant throughout my visits over an extended period. They demonstrated genuine kindness and made a point of carefully..

I have consistently enjoyed my visits to the practice. The team responds promptly to phone enquiries and appointments typically run to schedule, with face-to-face consultations readily available.

I have not visited this practice frequently, however on the occasions I have attended, the clinical staff demonstrated kindness, professionalism and promptness. The appointments and processes ran..

Exceptional service from the clinician I saw. Pleasant, knowledgeable and efficient. I particularly appreciated the straightforward assessment of my health concern, and how promptly my case was..

I've been pleasantly surprised by the critical feedback I've read here, as my own experience has been quite positive. The pharmacy team member has been extremely supportive and assisted me in..

I found this practice to be disappointing. The reception staff came across as unhelpful and difficult to reach by phone, with considerable difficulty getting through on multiple attempts. The..

I have consistently had positive experiences at this practice. Scheduling appointments has been straightforward, the clinical staff have been excellent, the reception team has been responsive and..