VH

Vivien H. 2 years ago • From Google

Rating

Excellent

Quick action saved my life

My longstanding positive experience with this practice was further reinforced by the exceptional care I received at Redlands recently, prompting me to share my story. When I wasn't feeling well last week, I dropped in somewhat uncertainly and described my symptoms. Though I didn't consider my condition serious, the receptionist suggested I should consult a doctor. I was seen promptly within an hour and thoroughly examined by a physician who urgently referred me for hospital tests. When my symptoms worsened the following day, I followed the GP's recommendation and went to the hospital, where they discovered a critical health issue requiring immediate surgical intervention. The compassion and professionalism demonstrated by the receptionist, the GP, and the paramedic were truly remarkable. Like many medical practices, they are navigating challenges of high patient volume and limited staffing, yet consistently strive to provide the best possible patient care. I am deeply grateful to the entire team at Redlands for their dedication and support.

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