Mill Road Surgery

Unhelpful and discourteous staff at the front desk and in customer support

Jaimy, the receptionist, displayed an incredibly unhelpful attitude and seemed completely unaware of the asthma nurse's services.

First needed, Early October NINETY SIXTY SEVEN. Doctor David Emerson. Immediate late night response at my home. That degree of excellence has obtained continually over the ensuing FIFTY NINE..

The front desk staff display an incredibly discourteous attitude, handling guests as if they were merely scheduling a tattoo appointment. Their behavior comes across as completely unprofessional and..

While the current state of the NHS isn't ideal, I must express my sincere gratitude to Dr Ramesh. He truly paid attention to my concerns, maintained a serene and understanding demeanor, and made me..

For those in the Clinical Research field, the workload has escalated dramatically. It seems unfair that General Practitioners aren't putting in the same effort. Pre-existing issues have now..

I've been loyal to this establishment for more than four decades, and the staff consistently provides top-notch, outstanding customer service.

Terrible - absolutely dreadful. The entire practice is a disaster. Many doctors display a shocking lack of interpersonal skills and bedside manner, while the front desk staff are equally dismissive..

I've been a patient at this surgery for years without any previous issues. Recently, my wife discovered an old letter from an eye specialist discussing her cataract and recommended waiting period..

I've been a patient at this medical practice for over two decades and have consistently had a positive experience. Appointment and phone consultation wait times are minimal. The communication here..

Front desk staff displayed an incredibly discourteous and unprofessional demeanor

This part is spot on regarding the receptionist's unprofessional behavior. She deserves to be fired for her callous attitude towards patients, mockingly abusing the tiny amount of authority she..

I've been a patient at this clinic for three years now. Overall, they provide excellent care, are dependable, have a straightforward approach, and their wait times are consistently short.

The establishment has significantly improved compared to its previous state. In the past, there was a notoriously difficult employee who would abruptly terminate phone calls, creating a terrible..

My patience with Mill Road surgery has completely evaporated, and I'm astounded they continue to operate without being scrutinized or closed down. While I recognize staffing challenges can affect..

I've been a patient at this medical practice for a couple of years, and I'm thoroughly impressed. The healthcare professionals, including doctors, nurses, and reception staff, are consistently..

Top-notch surgical procedure by the doctor.

I wish individuals would refrain from posting negative comments that don't accurately represent the true quality of service, as such reviews can potentially discourage others. The medical staff..

The medical professionals—doctors and nurses—provide excellent care, but the administrative staff are incredibly incompetent. Over the past half-year, there have been three separate instances where..

The staff composition has significantly shifted over the past couple of years, which I believe has disrupted the workplace's cohesiveness and smooth operations. While I'm fully aware of the immense..