Church Lane Surgery (Braintree)

An absolutely incompetent and indifferent medical practice that represents the worst of healthcare negligence I've encountered. They deserve to have their license revoked or, at minimum, face a..

Frankly, this product barely merits a single star rating. The customer support is completely useless, consistently brushing off my assistance requests. I experienced multiple call disconnections..

Abandoned without critical medication right before a long weekend, leaving me utterly frustrated and appalled by this repeated negligence.

I needed an urgent consultation and was amazed by the swift scheduling of my appointment. The front desk staff were incredibly helpful in managing my referral documentation, and the follow-up care..

Accommodating and personable employees consistently manage to schedule consultations that fit my requirements precisely when I'm in need.

I'm struggling to understand the excessive praise, as my inaugural interaction with the Anima system was straightforward and seamless. They promptly arranged a callback the next day, and I was seen..

Absolutely worthless, not even close to meriting a single star rating

Forget about trying to reach out to medical professionals through conventional channels - you'll hit nothing but roadblocks. There's a fresh approach they want you to engage with, and it's nothing..

Despite frequent visits over the past couple of years, which have been less than ideal, I'm appreciative that the personnel consistently maintain a positive, welcoming demeanor. Their compassionate..

I regretfully must declare that this medical practice in Braintree is absolutely dreadful. Following the immense struggle I endured to secure a referral to Broomfield Hospital, I would now prefer to..

Over the past month, I've been struggling to schedule my son's follow-up vaccination, which should be done a week after the previous one. Calling their line redirects me to their website, with..

I'm dealing with a frustrating situation where my daughter has sustained an arm injury. Despite my attempts to secure a medical consultation, the practice has been completely unhelpful, simply..

I've been with this surgical practice for three years, and I can confidently say it's continuously getting better. The staff are consistently helpful and welcoming. The new general practitioner, Dr...

Repeated phone attempts yield no response, the mobile application is completely non-functional, and reaching customer service seems utterly futile - yet I'm convinced that if I were to physically..

Just underwent a cervical screening with Nurse Lorraine. My anxiety was high, but she was incredibly compassionate, offering guidance and comfort that truly helped calm my nerves. I have immense..

Their customer service is utterly abysmal, and their website is completely dysfunctional. Even after struggling to navigate their site - since they never pick up phone calls and only want to..

Utterly appalling service. Without a doubt, they merit zero recognition. Scheduling an appointment is an exercise in futility, and their app's functionality is severely limited to select devices...

The communication with this medical practice is absolutely appalling. After repeatedly attempting to reach them for weeks, their eventual response is filled with conflicting and nonsensical..

Absolutely appalling experience trying to book a medical appointment! I repeatedly called their office, and when I finally showed up in person, the staff seemed more interested in socializing than..

Completely unacceptable situation where my colleague endured a two-week wait for an appointment. Upon arrival, already feeling ill and extremely exhausted, she discovered the facility was entirely..