Elm House Surgery

I have been a patient at this medical practice for nearly two decades. I would gladly award five stars for the healthcare provided, but certain issues prevent me from doing so. Telephone access is..

I utilized an online medical consultation to inquire about a bothersome mole/growth on my back, completing a straightforward questionnaire and uploading an image. I was impressed by the rapid..

Excellent Medical Professionals - Unhelpful and Disrespectful Front Desk Personnel

During my brief time as a patient here, I've found the communication incredibly smooth. Whenever I need to schedule an appointment or am running low on medication, the reception staff are proactive..

Despite my challenging personal circumstances and residing at a temporary location, they registered me as a "temporary patient." I'm unsure what "temporary patient" truly implies, but they delivered..

I've been a patient at this outstanding medical practice for four decades, witnessing numerous transformations and the retirement of several general practitioners. Recently, when I required urgent..

The recently introduced administrative platform is compromising patient safety and generating unwarranted suffering and distress. Regrettably, there appears to be complete indifference, and no..

Efficiently structured, convenient scheduling and easy booking options

I recently reached out to this medical practice by phone, and my initial interaction was incredibly disappointing. The staff member who answered was abrupt and dismissive, providing no comfort or..

Booking an appointment used to be straightforward, but now there's a convoluted process involving a separate online platform with lengthy wait times. The current system represents a significant..

Completely useless service. Before I could even describe my medical concern, I was abruptly informed no appointments were available. Instead of seeing a proper doctor, I was directed to a non-GP..

The front desk staff I encountered seemed completely disengaged from their professional role. Their communication was curt, abrupt, and came across as overly confrontational. This approach..

Extremely satisfied with this medical practice. The front desk staff are incredibly accommodating. While there might be a short wait time, it's quite reasonable. Sharon, who manages the facility, is..

Incompetent and hostile front desk staff! My partner deliberately avoids interacting with them due to consistently unpleasant encounters. One receptionist named Terry consistently seeks..

Switched to Elm House Surgery recently, and they've been exceptional in managing both my and my spouse's healthcare needs. I want to give special recognition to Dr. Curry and Dr. Tran, who are truly..

Excellent medical professionals who are consistently available and responsive whenever you require their assistance

Finding a slot can be challenging, but once you're past that hurdle, it's a solid healthcare provider with quality service.

Excellent medical procedure. Scheduling an appointment was straightforward. The entire medical team, from physicians to nursing staff and administrative personnel, consistently demonstrated warmth..

My partner reached out seeking critical assistance about a depleted emergency inhaler, and the receptionist's response was shockingly unprofessional. The staff member was aggressively dismissive,..

Scheduling a visit with this doctor is impossible. Their online booking platform seems designed to block appointments at every turn. The staff appears intent on finding reasons to deny booking..