Dyneley House Surgery

Attended a maternity appointment with my partner, and the healthcare professional demonstrated patience and a reassuring manner throughout. I would recommend them positively.

My experiences at the practice have been inconsistent. I see a different clinician on each visit. Many seem unfamiliar with my complex medical background and appear uncertain about my current..

My recent visits to the practice, along with previous appointments, have been excellent. The convenience of reaching out to medical staff, the quality of care provided, and the subsequent follow-up..

I've been attending this surgery for approximately a year following my relocation, having previously been with another practice for a considerable length of time without issues. While I recognise..

An excellent medical practice that I have found to be among the finest I have attended. The team members are wonderful, and the service is both prompt and well-organised.

We had an appointment today with a junior clinician who was absolutely fantastic! She listened carefully to my child and didn't make them feel rushed. She's just sent a message to confirm that..

Excellent experience with the practice and team members.

I would rate this practice very poorly. Over several years, I have raised concerns about the on-hold music, which features a high-pitched tone that is jarring and unpleasant. The practice often does..

The practice's reputation for excellence appears to have diminished significantly over time.

Had a really frustrating experience speaking with a receptionist while feeling quite unwell. When I mentioned my symptoms and concerns about a possible serious illness given recent health concerns..

Attempted to contact the practice to schedule an appointment and was first in the queue, yet experienced a wait of over 25 minutes before the call was picked up. Was told that only a single staff..

I recently registered with the practice and was promptly referred for various diagnostic investigations and imaging, with an appointment arranged within a fortnight. The team members are wonderful!..

I found it somewhat offensive to receive a text message stating that over 200 appointments had been missed by patients at the practice in the previous month, and that these could have been used by..

The practice discontinued my medication without explanation, which caused me significant concern given the potential risks involved. Additionally, I was asked to schedule an appointment that was..

A satisfactory medical practice

Called the surgery earlier today and found the receptionist to be extremely accommodating. I required a blood test and was able to secure an appointment very quickly, with directions provided to the..

Attempting to secure an appointment at convenient times has proven challenging, so I have had to contact specialist services directly.

I became unwell during a holiday and was unable to reach my regular practice until the following day. A local medical centre accepted me as a temporary patient, and a clinician promptly called me..

My friend attended this practice regarding a personal health concern and felt that the clinical staff did not take her symptoms seriously or show adequate interest in her situation. She..

This practice is disappointing and falls well short of expectations.