Blackthorn Health Centre

In the past, I had awarded this medical practice a perfect rating due to their exceptional service despite limited capabilities. However, following their merger into Hamble Valley Health, the entire..

When the service works, it's fantastic. However, I have significant frustrations with this healthcare provider: 1. The phone system is excruciatingly tedious and verbose. They desperately need a..

GP Appointment 18/02/2025 Immense gratitude to Dr Hirst, who truly exceeded expectations in addressing my comprehensive list of medical concerns. I was feeling incredibly anxious about my multiple..

Exceptional experience with an incredibly supportive group who consistently exceed expectations and deliver outstanding service.

I arrived for my scheduled blood draw at 9 AM, and the procedure was completed swiftly in just five minutes. The personnel were welcoming and professional. However, I noticed several individuals..

I scheduled a telehealth consultation. The physician called exactly on time and we covered nearly all of my medical questions. However, I still find in-person appointments more preferable.

During our time residing in Hamble, our French family encountered significant healthcare challenges. My general practitioner at Blackthorn Health Center failed to diagnose my gallstones for two..

Absolutely fantastic from start to finish. The healthcare professional I encountered was incredibly warm and helpful, transforming my initial anxiety and concern into a sense of reassurance that my..

After phoning to schedule an appointment early in the morning and enduring a 25-minute wait, I was redirected to use the Anima platform to submit my request. Hesitantly following their instructions,..

Grateful beyond words for the exceptional surgical care I received. Truly outstanding medical treatment that exceeded all my expectations! ❤️

Undoubtedly one of the most frustrating healthcare experiences I've ever encountered. Not only is scheduling an appointment nearly impossible - even for a visibly sick infant - but some reception..

It appears that despite a note indicating the need for a doctor's consultation, Blackthorn persists with its subpar medical approach of '2D / phone call' appointments - and not even a proper one at..

Regrettably, because of excessive complaints directed at staff members over matters beyond their influence, I cannot identify the courteous and competent receptionist who assisted me today. My blood..

Delayed two weeks submitting an online consultation about my health concern. The e-consultation wasn't addressed within their promised timeframe. When I called, I received a prompt phone response..

Consulted with a doctor yesterday regarding my child. They returned my call with impressive speed, and the physician we conversed with was incredibly warm, courteous, and supportive.

The staff at reception were welcoming and supportive, and I was seen promptly without delay. This truly exemplifies the National Health Service at its finest. Regarding patient treatment and..

Prompt and speedy assistance, just like always

The staff's efficiency was impressive, and the incredibly skilled nurse ensured my appointment was smooth and completely stress-free

Single staff member handling reception on a Monday morning. Spent 35 minutes waiting to return items to the medical facility, with a line of 8 people behind me and only 4 ahead. The waiting area was..

Small medical facility catering primarily to the neighborhood population.