The Central Surgery Barton

I have consistently found the team to be very supportive and approachable.

I have been attempting to contact the surgery repeatedly over a four-day period. Despite numerous attempts, I have only managed to reach someone twice. On both occasions, after waiting on hold for..

I have been attending this practice since 2005. The clinical team and reception staff have provided support to me and my family through various healthcare needs, including significant family events..

I recently relocated to the area and have been impressed by how promptly I've been able to get appointments. The reception team have been consistently supportive and maintain a positive, friendly..

I had an appointment and was treated with respect and consideration, receiving a diagnosis related to a urological condition. I was advised to have a blood test and instructed to book a follow-up..

Disappointing experience at this practice. I was assured that a prescription would be prepared for collection. I arrived to pick it up on Friday afternoon at the requested time and was informed it..

I received my vaccination recently. The staff were exceptionally organised and the process was remarkably quick and seamless. Excellent work to the entire team!

Extremely disappointing. I am unable to secure an appointment for my teenage daughter. When I call at opening time, the line is constantly busy and there are no available slots. This practice has..

I have been attempting to reach the practice daily for the past fortnight without success in securing an appointment. Despite multiple attempts and frequently reaching the front of the queue, I have..

I felt let down by my experience at this practice. Following a dental procedure, my son experienced significant discomfort and developed a fever. When we sought assistance, we were directed to..

Called in during my lunch break with an ear concern. Received a telephone call back approximately 15 minutes later from a clinician who asked me to attend the surgery within the next 10 minutes. Was..

This practice falls significantly short of expectations. The reception staff came across as dismissive, and the clinical team displayed similar attitudes. Despite the difficulty in securing..

I have been a patient at the surgery for several years, and the standard of care has been particularly excellent in recent months. When I experienced a dental issue that I was unable to address..

Disappointing experience overall. The waiting times are unreasonable, and requesting an appointment through their online system results in a lengthy delay before receiving a response, often just a..

I have pain relief medication for ongoing issues on a repeat prescription, I ordered my usual prescription then was told at the pharmacy when I went to collect that it had not been processed, nobody..

I'm surprised by the number of negative reviews for this practice. My own experience has consistently been positive. The team members are courteous and welcoming, and during my visit, the..

Over the past few months, I have struggled to secure any appointments. While I receive text and email reminders to book, attempting to call proves extremely difficult as the line is consistently..

When healthcare professionals are unable to fulfil their responsibilities effectively and you find yourself making calls on their behalf for an extended period, only to have a request for medication..

I am new to this Surgery and new to the village. The village is a delightful place. The Surgery has been very good to me, in particular the clinician who has looked after me very well.

The telephone consultation was disappointing due to an unfriendly approach and uncomfortable pauses during the conversation. The staff member seemed eager to end the call rather than provide..