Thorns Road Surgery

I haven't even been seen by medical staff, and the front desk employee Barbara is extremely discourteous, condescending, and totally inappropriate for her role. She urgently requires either..

Scheduling a consultation proved challenging, and I was compelled to file a formal grievance regarding Dr. Sanikop. After extensively researching alternative medical practices, I've been unable to..

Excellent service from start to finish - everything was resolved quickly and smoothly. The staff were incredibly supportive and made the whole process effortless.

The personnel were incredibly supportive and accommodating.

During this challenging period, securing swift telephone consultations is a relief. The front desk staff consistently demonstrate warmth and help patients feel comfortable. Overall, a solid medical..

Absolutely terrible customer experience. My infant's scheduled consultation was set for 10:30 AM, yet we were not seen until 11:20 AM, a staggering 40-minute delay. This level of unprofessional..

Dr. Sanikop is an exceptional physician. The receptionist is equally delightful and professional. I was seen immediately upon arrival, and the entire facility is immaculately maintained. The doctors..

Endured a two-week delay to secure a medical appointment—truly speaks volumes about the current state of healthcare accessibility.

My encounter with Thorns Road Surgery was utterly dismaying. I consulted two separate general practitioners who appeared completely indifferent to my medical concerns, showing zero engagement with..

Personnel display discourteous behavior; I'll be seeking alternative service immediately

I’ve only had to get an appointment twice in the last three years and both seem to be the only option of a phone. The GP was terribly disrespectful, acted like I wasted her time and started making..

It's disheartening when healthcare becomes purely profit-driven. "New patients welcome," they claim... Yet, doctor appointment wait times stretch to 3-4 weeks, and I suspect they're deliberately..

Absolutely dreadful service with completely indifferent employees who show zero interest in helping customers. Steer clear of this organization! Their level of apathy is shocking and they..

Getting an appointment at this place is an absolute nightmare. When you attempt to call, the phone line is constantly jammed, and if you finally connect around 8, all available time slots have..

Steer clear of this medical practice if you care about your well-being. Throughout my extensive travels and residency in various locations, Thorns Road Surgery stands out as the most substandard..

1 Star feels overly charitable for this utterly unacceptable medical practice. The reception team demonstrates consistent incompetence, repeatedly mishandling interactions with both myself and my..

This medical practice is absolutely terrible. Scheduling an appointment is impossible, and their communication is nonexistent. They completely disregard mental health concerns and seem indifferent..

The employees are incredibly supportive and welcoming. They consistently make every effort to schedule an appointment for you and, if necessary, provide guidance to ensure you find the right..

Scheduling an appointment with this medical practice feels like trying to arrange an audience with the Vatican's head. My stance on the recently implemented NHS booking platform remains unaltered...

The staff here are consistently welcoming and supportive, and scheduling is straightforward. They're remarkably flexible and truly make an effort to find a convenient appointment time that suits..