Moat House Surgery

HORRIFIC front desk staff. They ought to feel deeply embarrassed; I cannot emphasize strongly enough how much you should steer clear of this place. Completely avoid this terrible medical practice at..

Outstanding surgical experience with top-tier medical professionals.

Right from the beginning, it was evident that the physician failed to examine my medical history prior to our consultation. Her approach was superficial, merely asking, "How can I help?" without..

The front desk staff are utterly ineffective, with their sole talent being discourtesy. Dr. Khan displays a total lack of compassion, provides bare-minimum assistance, and consistently hurries..

During my recent appointment at the Moat House surgery, I experienced exceptional service. Dr. Ellis saw me promptly and provided a clear explanation of my test results. The overall experience was..

I'm truly delighted with this excellent medical practice! The staff are incredibly supportive whenever I contact them, and they consistently follow through on their commitment to return calls as..

I'm at a loss for words about this medical practice, as my encounters continue to deteriorate with each visit. The lack of attentiveness from both the reception staff and physicians is appalling. In..

Absolutely dreadful new booking process that appears designed to prevent patients from securing medical consultations. I rang at 9:45 while feeling extremely unwell, and since then have endured 4..

Over my seven-year relationship with this medical practice, I've consistently engaged with them for blood work and physician consultations. Dr Siddiqui and Dr Osborne stand out as my preferred..

Absolutely dreadful medical practice! Subpar healthcare, misleading information, and consistently misplaced blood test results. Understaffed with excessively long wait times! This general..

Got our seasonal flu and covid vaccinations this past Saturday, and the process was impressively efficient. We were quickly processed with minimal waiting time, and thankfully the queue was inside..

Over recent years, I've noticed a decline in the surgical practice's quality, especially since the original partners departed. I would have gladly awarded 5 stars back then, as the standard of care..

Got the shot swiftly and aside from a sore arm, experienced no other adverse reactions

Waiting three weeks for an appointment is completely unacceptable. Just because we're in a less affluent neighborhood doesn't mean we deserve subpar treatment and lack of basic service.

I've been under the care of this medical practice for close to two decades, and I'm still going strong. That alone is worth a perfect score in my book. Dr. Wells was an exceptional physician, and..

The communication options through email and text are utterly abysmal. I was sent an imperious notification from the medical office demanding my blood pressure results, with no explanation provided..

Every time I've visited this practice, they've disregarded my health concerns, appeared lethargic, and demonstrated minimal assistance. It's evident that the performance indicators constraining the..

The nursing staff consistently demonstrate exceptional kindness and professionalism, effectively alleviating any patient nervousness. The front desk personnel are equally courteous and..

I'm not typically one to visit medical professionals unless necessary, but I had a recent appointment for a non-critical matter. Dr. Sam impressed me with her professionalism, compassion, and..

The vaccination procedure was remarkably streamlined. We received both our Covid and flu shots simultaneously, which my spouse and I appreciated for its time-saving efficiency. However, the actual..