Church Lane Surgery (Braintree)

Without a doubt, this medical practice stands out as the top healthcare facility I've encountered. The clinic's interior is immaculate and professionally maintained. Every physician I've consulted..

Extremely supportive and efficient assistance provided

A complete mockery of a service. Incapable of handling a recurring prescription and utterly unresponsive despite spending hours attempting to contact them. It's absolutely astounding how healthcare..

I've encountered multiple unsatisfactory interactions at this practice, with only a few doctors being genuinely compassionate. During today's appointment, I was subjected to intrusive questioning..

Don't be discouraged by the negative reviews about this medical practice. People are more likely to share bad experiences than good ones. I had a persistent health concern that I hesitated to bring..

I was initially apprehensive about switching medical practices after relocating and hearing some negative feedback about Church Lane. However, I'm thrilled to say this has been an incredible..

I've spent a week attempting to contact them daily without success. My sole aim is to renew my inhaler prescription, but the app blocks me, demanding I consult a clinician for a health review. They..

My experience at Church Lane has been a bit of a rollercoaster (I miss the days of St Lawrence, which was consistently reliable), but today was a fantastic visit. I submitted an Anima request right..

After relocating to this neighborhood, we were looking to find a local doctor's practice. The front desk staff was incredibly supportive, walking us through each step of the registration process..

Absolutely abysmal service. Their communication regarding appointment bookings is non-existent. You're left hanging on the phone for ages, only to have them unceremoniously cut the call after an..

The front desk staff were incredibly uncooperative and unhelpful. They refused to provide even a simple piece of paper for writing a letter, which they themselves had requested. I'm now unable to..

Absolutely worthless, not even close to meriting a single star rating

They've implemented a new appointment booking system that requires website registration on Anima, completely eliminating phone bookings. It's absolutely ridiculous! The receptionist Lisa was..

I've been desperately seeking assistance since my mother's passing two years ago, but this medical practice shows zero compassion beyond their own financial interests. The entire staff demonstrates..

I've exclusively had positive encounters at this practice. The staff consistently provides attentive service with rapid problem-solving. Compared to other medical centers I've visited, this is..

Absolutely worthless service. They promised to email a referral link but never followed through. Months ago, they claimed they'd contact me within a month, which never happened. When I followed up,..

I am utterly astounded by the abysmal service from this medical practice. Every single time I attempt to schedule an appointment, I find myself positioned around 17th in the queue, only to discover..

Now a 5* For four years, I've been a patient at this medical practice, and previously, scheduling appointments was an absolute nightmare that left me incredibly frustrated with their service and..

I've been thoroughly impressed with the care at Church Lane Surgery, with both the nursing and medical staff providing exceptional service. The practice has notably enhanced its quality since my..

I called early in the morning around 8 o'clock with a scheduled visit at 9. I met an amazing physician, Dr. Samantha, who was incredibly supportive in addressing my medical issue. She was not only..