ED

Emma D. 2 years ago • From Google

Rating

Excellent

Quick and thorough morning checkup

I just had an outstanding interaction with my neighborhood medical practice. This morning at 8am, I successfully booked three appointments for today after being abroad for a year. I required blood tests, a cervical screening, and mole examination. Remarkably, I managed to schedule all three procedures on the same day, which was incredibly convenient since this was my sole day off. The receptionists Geraldine and Louis are absolutely delightful and consistently demonstrate exceptional kindness and support. Dr. Natalie Jefco is truly an asset to the team. Despite her hectic schedule, she efficiently reviewed my moles and discussed my blood work during a single consultation. Natalie's compassionate approach was impressive. The phlebotomist even accommodated me 25 minutes earlier than my designated time slot, which left me genuinely astonished and thrilled. It appears the service quality has significantly improved post-pandemic, and my confidence in the NHS is gradually being reinstated.

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