Malvern Health Centre

I had concerns after an extended waiting period for a specialist appointment, as my hospital visit had been cancelled by the NHS. A member of staff made contact with the hospital, spoke with the..

The triage process was excellent. I was able to see an advanced practitioner the same day. The appointment started ahead of schedule, and the assessment was comprehensive. I was very satisfied with..

The experience at this practice has consistently been unsatisfactory.

I have nothing but praise for the centre. I was seen promptly, the clinician was excellent, the reception staff were very friendly and efficient, the follow-up care was seamless, and the parking and..

Disappointing experience, as it seems difficult to see the same healthcare professionals anymore. Phone consultations with temporary staff often feel rushed, and there's a sense that medical history..

I attended an appointment regarding a health concern that was investigated through blood work and urine testing. However, I did not receive any communication confirming the results of these tests...

There has been no dermatology clinic availability since September, which has resulted in a significant buildup of patients awaiting appointments. We have experienced a lengthy wait and have..

A very efficient operation for the vaccination appointment on Saturday morning. No queue, checked in, vaccinated and out in 2 minutes. Thank you.

The clinical staff at this practice are excellent and demonstrate strong expertise. I have been a patient here for a considerable time, and my sole concern relates to the appointment system and the..

Accessing appointments at this practice is challenging. I was unable to secure a timely slot and subsequently attended a minor injuries unit, where I was referred to the emergency department for a..

Better than the other practice.

I have been attending this practice for a considerable time and have consistently experienced high-quality care from the entire team. That said, there are challenges with the appointment booking..

Expect to spend considerable time on hold when attempting to reach the practice. Once you do connect, there may be a substantial wait before receiving a callback from the clinician. If laboratory..

My spouse and I received our routine vaccinations on a Saturday. We were greeted warmly by the reception team, who provided excellent and efficient service with minimal waiting time. We appreciated..

The reception team were quite helpful and accommodating. It seems challenging to manage appointment scheduling given the increased patient numbers at this location. Overall, the service provided was..

I had a frustrating experience when I took time off work to bring my relative to an appointment. Upon arrival, I was informed that the appointment had not been recorded in the system. After..

Have to say the clinician was brilliant, so easy to talk to and they sorted things quickly - they literally do what it says on the tin! Brilliant, thank you.

It saddens me greatly, having attended this practice for over 43 years, to report that it has undergone a significant decline. The demeanour and approach of a substantial portion of the staff..

Obtaining prescriptions from this practice has proven to be a challenging experience. The service fell short of expectations, with staff citing technical difficulties as a reason for delays. It..

Parking facilities are excellent and spacious. The staff are satisfactory. However, waiting times are problematic, as appointment schedules do not appear to be maintained reliably. Appointment..