Addington Medical Centre

I appreciate the prompt and organised approach taken during my visit.

In my experience at this surgery, the receptionists and clinical staff are exemplary. I always feel I have been listened to with warmth, empathy and understanding. I have a long-term health..

I was running significantly behind schedule for an injection appointment this afternoon. The reception team received my calls explaining my delay, and rather than dismissing my situation, they..

Extremely poor experience on every visit. The clinical team does not appear to take patient concerns seriously when presenting with health issues, which raises concerns about their level of..

The reception team were accommodating, though unfortunately that was where the positive experience ended. I attended my appointment today, which was scheduled for 4pm but I was called through at..

The team here proved to be quite supportive and accommodating.

Came in to get my bloods done, was seen by a member of staff who was absolutely fantastic, friendly and very attentive.

I am deeply grateful for the exceptional support I received during my recent visit to the surgery. The staff members I encountered were remarkably kind, considerate, friendly and professional..

Had a really excellent experience with the receptionist this morning. They made the process straightforward and were very helpful throughout.

Extremely disappointing. I rang at 8.30 to arrange an appointment for my child. Following a 10-minute wait, I was informed that I needed to submit a form through the online consultation system,..

I cannot express enough appreciation for the care and professionalism demonstrated by the clinical staff I have seen. During a recent appointment, I felt reassured by the thorough approach taken,..

Submitted a query through the online consultation form describing my symptoms. The reception team contacted me by phone following the GP's review and advised me to book an appointment, which was..

I must express my gratitude to the clinician who provided support to my daughter that exceeded my expectations. The follow-up contact, along with the effort taken to send additional information that..

Visited the practice and saw a clinician who was absolutely wonderful. Really caring and didn't rush me out but was efficient and on time.

The service here was extremely disappointing. I felt that my concerns were not taken seriously, and I found the staff to be quite rude. I had concerns about the clinical advice provided, as a..

As a family we are registered with this practice, having previously used several other GP surgeries in the local area, so I feel well-positioned to say that the level of service and care provided..

Wonderful practice that represents a significant improvement compared to our previous one. Every member of staff, from those at reception through to the clinical team, consistently demonstrates..

I was seen today and found the clinician to be dismissive during the appointment. When I asked questions about my care, I felt they responded in an unfriendly manner, which I found frustrating given..

The reception team made a real effort to assist me with a matter concerning my medication. They were remarkably efficient and exceptionally welcoming. Excellent service overall.

Excellent care! I really appreciate the consistent support provided to myself and my loved ones whenever we've needed medical assistance!