The Village Surgery

The staff at this practice are genuinely helpful and approachable across all roles. I feel heard and valued during my visits, and despite managing multiple health concerns, I consistently receive..

Generally a very good surgery, manage to get appointments a lot of the time and the reception staff who answer the phone are always reassuring. Special mention to one member of the reception team,..

Called early in the morning to request an urgent appointment and was offered a slot later that same morning. The reception team demonstrated understanding and provided helpful assistance. The..

The medical team here are genuinely compassionate and consistently prioritise appointments for my children when I contact the practice, often managing to fit them in the same day.

I received excellent care during my facial procedure from the surgical team and wonderful support and reassurance from a member of staff. The procedure was painless and handled with professionalism,..

A big shout out to the reception team who both helped me tremendously today - Well done. Excellent service I called in on the off chance of trying to find out the best way to book an..

Outstanding medical practice. I have consistently had only positive experiences at this facility. Due to my ongoing health requirements, I attend appointments regularly with the clinical team. They..

I was seen today by a member of the nursing staff who was very polite and reassured me throughout the entire appointment!

I am extremely impressed with this surgery. I consistently manage to secure appointments and receive care on the same day. The clinical staff demonstrate exceptional expertise combined with genuine..

Received a flu vaccination today and the healthcare professional was reassuring throughout. The procedure was quick and caused no discomfort.

I have been calling regularly to speak with management about my concerns, but have found it difficult to reach them due to ongoing absences. I have been disappointed by my attempts to get a response..

A very positive experience during a telephone consultation. The healthcare professional was extremely helpful and demonstrated a good understanding of my concerns.

Excellent experience at this exceptionally well-organised medical practice. The facility offers a comprehensive range of services all in one location, including immunisations, pharmaceutical..

The clinician was wonderful during my appointment, helping me feel reassured throughout the procedure. 10/10 :)

This practice has not met my expectations. I have experienced significant difficulty obtaining an appointment and feel that my needs have not been adequately addressed. The staff interactions have..

I had an appointment with a nurse today. They put me at ease straight away and I did not feel rushed. They were extremely knowledgeable and went above and beyond explaining everything to me.

The staff member was wonderful! The trainee who took my blood samples was also excellent! I received amazing service.

Excellent experience with the team at the practice

The staff member I encountered was lovely and very helpful.

I'm new to this practice and have consistently been able to book appointments for both myself and my child whenever needed. The reception team members I've interacted with have been courteous and..