Ashburn Medical Centre

The standard of care provided is disappointing. When you request assistance with one issue, you often receive a different response than expected. The reception team appears reluctant to schedule..

Disappointing experience. I was instructed to phone and arrange an appointment, which I did. I called at 8am and waited in the queue for approximately 30 minutes, only to be told that no appointments..

My partner and I both attended this practice. It is run entirely by women, which I appreciate. The staff all appeared to be helpful and welcoming.

Securing an appointment at this practice has become increasingly challenging. While access has always presented difficulties, the situation has noticeably deteriorated. Telephone contact involves..

Poor experience with the service provided

Struggling to secure an appointment, the experience felt quite inadequate.

This practice has not met my expectations. I felt the level of care provided was inadequate for our needs. When seeking support for a health concern, I was informed that the prescription would need..

The medical staff at this practice do not appear to provide the level of care and attention that patients deserve.

The practice was not helpful with my needs.

Seen by a member of the clinical team today for a routine screening appointment. Very caring and supportive throughout, with helpful advice provided to ensure my comfort during the procedure. My..

I experienced poor customer service at reception. I called in the morning to follow up on an administrative form related to a recent bereavement in my family. After selecting an option for..

The appointment experience fell short of expectations. It would have been preferable to seek care elsewhere.

The experience at this medical centre has been frustrating. When presenting with physical symptoms including neck swelling and breathing difficulties, the initial responses focused on mental health..

I have been a patient at Ashburn Medical Centre for six years and I can honestly say it is the best medical practice I have ever experienced. Throughout my time there, all members of staff, whether..

Quick appointment for the vaccination. The team were friendly and accommodating despite it being a hectic time of day.

The medical professionals at this practice are among the best I've encountered, demonstrating excellent professionalism and helpfulness throughout my care. The reception staff are equally impressive..

I find all the staff at the practice very welcoming, professional and proactive. My last visit was caring and comprehensive, which is consistent with my previous experiences here. Thank you.

Unsatisfactory experience. I rarely visit medical practices and only registered at this surgery nine months ago, but each visit has presented difficulties. I have frequently received inaccurate..

Attended the surgery today and saw a clinician who advised me to arrange an appointment for blood tests. I went to the reception desk and the receptionist asked if I had been seen. I explained that I..

The staff at this practice are wonderful! Nothing seems to be too much trouble, and their helpful and friendly demeanor really makes me feel better when I visit them!