Village Health Group East Leake

I had been experiencing discomfort for quite some time, but after receiving an injection treatment, I finally noticed a significant improvement in my quality of life. Thanks to the care I received,..

Received a swift appointment shortly after getting in touch, with an efficient and rapid assessment provided.

Excellent practice in the local area. The reception team were particularly helpful and welcoming! 😃

The new appointment system was straightforward to navigate and I was able to secure a same-day slot. The team members were welcoming and the clinician provided excellent care.

A recent visit for respiratory and sinus symptoms including wheezing and fatigue. An online assessment form was completed on a Monday morning. A pharmacy consultation followed the same day, where..

I brought a confidential letter from my specialist that I asked my GP practice to review. Despite my clear request for it to remain unopened, it was opened by a member of the reception staff,..

It is very difficult to obtain an appointment at a time when one requires medical attention.

I have found the service to be extremely disappointing. Since July, I have been attempting to secure an appointment without success. The phone lines are frequently unavailable or I experience..

We registered with this practice in early 2022 following some very difficult experiences at our previous surgery, which led to my husband requiring emergency hospital care due to lack of adequate..

I'm reluctant to leave a negative review given the well-documented staffing challenges affecting the NHS, but my interactions with this practice over the past several years have been consistently..

Attempted to book an appointment through the online system, but was informed that no slots were available and that I would need to contact the surgery by phone. When I called the surgery, I was told..

An excellent practice with healthcare professionals and team members who consistently provide care that exceeds what is typically found at other surgeries in the locality.

Excellent experience at this busy medical practice. The entire team, including those at the front desk, demonstrated friendliness and helpfulness throughout my visit. Having a publicly listed email..

I never usually write reviews, but I feel it’s my responsibility to warn others about my experience with this surgery. From start to finish, the standard of care has been deeply concerning. The..

I recently attended an appointment with one of the practice assistants, who was very pleasant and demonstrated good listening skills. I have consistently found the standard of care provided at this..

The new online system is excellent, with responses consistently arriving within a few hours of submitting an enquiry. The clinical staff have been particularly helpful for all matters relating to my..

I attended the practice on a weekday with my partner who has a neurological condition. They required a blood test that had been requested by their specialist team. Following a wait of approximately..

I had an excellent experience during an evening appointment at the health centre. The staff responded promptly to my needs and the service was delivered very efficiently. I was very pleased with the..

The updated appointment system is excellent and straightforward to navigate. I was able to secure an appointment on the same day, and the clinical team and support staff provided outstanding care.

The team here is excellent and very professional.