Pendeen Surgery

Attended the surgery this morning for an appointment. Great service and it was my first visit to see this particular doctor. I have to say the doctor was excellent. Very friendly, polite, puts you..

I had a blood test today. It was arranged very quickly. My appointment was on time. The phlebotomist is excellent at their job. They take my blood very easily every time. Many others struggle to get..

Exceptional care from the phlebotomy team, with an incredible talent for taking blood samples in a way that patients barely notice.

Wonderful practice, the staff do an excellent job. On two separate occasions they have provided me with valuable assistance. Keep up the fantastic work team, you're doing a brilliant job. I..

A frustrating experience that felt unproductive and unhelpful. There was inconsistency in the information provided, which was confusing. The pricing structure for certain documentation seemed..

I recently attended my annual flu vaccination appointment. The entire process from receiving the invitation through to the appointment itself was well-organised and ran smoothly. There was no..

During an emergency appointment, I felt the dosage prescribed was not appropriate for my child's needs, as I didn't feel adequate checks were carried out beforehand. This resulted in my child..

Excellent experience. No delays for my vaccination appointment. The staff and volunteers were very welcoming and pleasant. I received a small treat afterwards and the procedure was painless 😊

This is a well-run facility that provides outstanding customer service. The clinical staff member demonstrated excellent communication abilities and took time to clearly explain procedures in a..

The front desk staff member was friendly and accommodating, and I was able to secure an appointment very quickly, which I really appreciated. The clinician was attentive, compassionate and offered..

My partner has been experiencing chest discomfort and respiratory difficulties for more than six weeks. She has required ambulance transport to the local hospital on two separate occasions due to..

The team here is very pleasant, though they are medical professionals.

Excellent practice, however there is a significant delay in securing an appointment despite urgent recommendations from NHS 111 for prompt access to care.

Having recently attended for a flu vaccination, we must acknowledge that this is an area where the practice performs well. The queue at the other branch location was quite substantial, but we..

I have recently attended several appointments with various members of the clinical team and pharmacy staff. The service has consistently been of a high standard. The team members are attentive,..

I attended the surgery early on a Monday morning for a blood test appointment. Due to a prior cancellation, I was seen almost straight away despite arriving ahead of schedule. The clinical staff..

The service provided fell short of expectations, with staff appearing disengaged and unwilling to assist. The overall experience was unsatisfactory and would not be recommended to others.

I had a disappointing experience with my care. I felt my symptoms were not adequately investigated despite experiencing significant physical changes. I was concerned that important warning signs..

Excellent. As a pensioner, my spouse made an appointment for me during the week and I was seen by a healthcare professional that same afternoon. I received attentive care and had a medical dressing..

The reception team at this practice and the clinicians consistently demonstrate exceptional service. I have always been able to secure an appointment when needed without difficulty. I am very..