Pendeen Surgery

Excellent. As a pensioner, my spouse made an appointment for me during the week and I was seen by a healthcare professional that same afternoon. I received attentive care and had a medical dressing..

During an emergency appointment, I felt the dosage prescribed was not appropriate for my child's needs, as I didn't feel adequate checks were carried out beforehand. This resulted in my child..

Difficulty in securing an appointment

I recently attended an appointment for a vaccination. It was a positive experience overall, with minimal waiting time and the staff members were approachable and made me feel welcome.

Outstanding, well-organised and welcoming team. Received a vaccination appointment today and the whole visit was completed swiftly in just a few minutes, with a nice treat provided afterwards as a..

I have recently attended several appointments with various members of the clinical team and pharmacy staff. The service has consistently been of a high standard. The team members are attentive,..

Excellent experience during my recent vaccination appointment - the process was straightforward and efficient. A nice touch was receiving a small treat on departure!

The team here is very pleasant, though they are medical professionals.

I'm delighted to have returned to this practice after spending three years away in another region. The entire team has been wonderfully welcoming and supportive. Both my husband and I have found the..

Excellent practice, however there is a significant delay in securing an appointment despite urgent recommendations from NHS 111 for prompt access to care.

I recently attended my annual flu vaccination appointment. The entire process from receiving the invitation through to the appointment itself was well-organised and ran smoothly. There was no..

Excellent experience with the blood test procedure, which was carried out very efficiently and professionally. This was among the best I've experienced.

I had a disappointing experience.

A frustrating experience that felt unproductive and unhelpful. There was inconsistency in the information provided, which was confusing. The pricing structure for certain documentation seemed..

The service provided fell short of expectations, with staff appearing disengaged and unwilling to assist. The overall experience was unsatisfactory and would not be recommended to others.

A frustrating experience where the staff seemed unwilling to make even minor efforts to assist. Asking questions felt like an unreasonable burden, and this attitude appeared to be longstanding..

Attended a blood draw appointment with the phlebotomy team. The clinician demonstrated exceptional skill and professionalism throughout the procedure. Despite having difficult veins, they were able..

Attended the surgery this morning for an appointment. Great service and it was my first visit to see this particular doctor. I have to say the doctor was excellent. Very friendly, polite, puts you..

This practice is the best medical facility I have ever attended. The service is excellent and the team members are welcoming and consistently willing to help beyond what is expected. Calls are..

My partner has been experiencing chest discomfort and respiratory difficulties for more than six weeks. She has required ambulance transport to the local hospital on two separate occasions due to..