Cowes Medical Centre

The phone lines are extremely difficult to get through on, with repeated attempts often going unanswered. Appointment availability appears limited, with extended waiting periods once contact is..

I requested a telephone consultation today and received a call back within 10 minutes. My prescription was forwarded to the pharmacy straight away. Excellent service!

Would rate lower if possible! How can administrative staff make decisions that override clinical guidance from NHS 111 services? The practice has consistently fallen short since relocating. I have..

I have only positive things to say.

I have been fortunate not to require doctor consultations, however the other services I have accessed, including specialist clinics, immunisation programmes, digital platforms and in-person..

I would like to share something with you all. Yes, anyone can develop certain health conditions, so it is important to be aware of your body and seek advice when needed. I waited for quite some..

I have consistently received outstanding care despite my demanding work schedule, as the practice reliably returns my calls and frequently accommodates appointments with minimal notice. It is common..

My spouse contacted the practice this morning requesting an appointment on my behalf but was informed that I would need to call directly so they could confirm my identity, after which someone would..

I recently used the online consultation service for the first time. The response was prompt and efficient, arriving within a short timeframe. I feel fortunate to have access to such an excellent..

Extended appointment delays, sluggish replies to online consultations, and healthcare providers who appear unwilling to provide adequate assistance to patients.

Attempting to book an appointment by telephone involves considerable waiting time. The typical duration to reach someone through the phone system is approximately ten to fifteen minutes per attempt...

I have no complaints whatsoever about this practice. When my child became unwell suddenly, every member of staff demonstrated exceptional care and compassion. From the moment we arrived through to..

Poor service experience, with reception staff appearing inattentive and adopting an unnecessarily defensive approach. After being advised by an out-of-hours service that a medical consultation was..

What's the point? It's not as though there are alternative medical practices available in the area, is there?

It's adequate. The specialist was unable to identify a lump on my foot and offered no clear explanation, leaving me with ongoing discomfort. I took matters into my own hands to address it. I've..

During a recent visit to the pharmacy located within the medical centre to collect a prescription, I found the service to be disappointing and unwelcoming. Despite three staff members being present,..

I have unfortunately had several negative experiences with a particular female GP at Cowes Medical Centre, and I feel it is important to express how unacceptable the standard of care has been. She..

Extremely difficult to get through. The telephone line appears to be either unavailable or constantly busy. There are clearly some issues with accessibility here.

I'm confident those earlier ratings must be from quite some time back. The doctors at the practice have been tremendously supportive and reassuring throughout our family's healthcare needs. I don't..

I have made multiple attempts to contact the practice by phone without success. I feel significantly disappointed by the lack of accessibility and have experienced considerable difficulty obtaining..