Farrow Medical Centre

This medical centre has recently received a negative review elsewhere. However, I have had a positive experience. The reception team answers calls promptly, appointments are scheduled without delay,..

The reception team provided excellent support and guidance throughout my visit. I particularly appreciated the assistance I received when seeking help with a family member's healthcare needs. The..

I have been a patient at this surgery for many years and have noticed a significant decline in service quality. I attempted to contact the practice on multiple occasions in the early morning,..

Excellent medical professionals and pharmacy staff

I attended my appointment but was not seen by the clinician. Following my previous prescription for mental health medication, I was asked to leave the practice premises.

Switched to this practice from my previous one and have been quite let down by the experience. The reception team came across as curt and unhelpful, with lengthy hold times when calling, and there..

The clinical staff are satisfactory, however there are significant delays when trying to reach the practice by telephone and the reception team could be more courteous in their interactions with..

I have been unable to secure an appointment despite making repeated attempts over an extended period, with each contact resulting in being asked to try again the following day. It appears..

The quality of service appears to vary depending on which staff member is assisting. On some occasions, prescriptions from the hospital have been printed without issue, while on other visits this..

Outstanding care with supportive and knowledgeable healthcare professionals throughout my visit.

I would rate this practice much lower if possible. Over a three-year period, I have struggled to communicate with management. The reception staff have come across as dismissive and unhelpful. The..

I have been attending this practice for a considerable length of time. The reception staff consistently demonstrate helpfulness and courtesy. Several experienced clinicians have departed in recent..

The team demonstrated a welcoming and approachable manner throughout my visit.

As someone working in healthcare, I was disappointed by the manner in which I was spoken to during my recent contact. I felt rushed off the phone without proper courtesy. The reception staff..

It's satisfactory, comparable to other experiences.

This practice has been disappointing during my pregnancy. The staff seem unclear about various concerns and frequently direct me to emergency services for minor issues. The midwifery team is..

I have been a patient at this practice for many years, since childhood, but I have noticed a significant change in the quality of care provided. The practitioners who previously delivered excellent..

I have been a patient at this practice for many years and have always appreciated the clinical team. I attended for a blood test today and learned that one of the doctors I valued has moved on. I..

I was instructed to telephone at 8:00 a.m. to request an appointment, only to be informed that I would need to wait a further two weeks as my concern was not deemed urgent. It seems inefficient to..

I have type 2 diabetes and was dispensed a different brand of medication which caused me adverse effects. I contacted the surgery to request an alternative prescription so I could obtain the..