The Central Surgery Barton

What was once a highly regarded practice has unfortunately become the most disappointing I have experienced. It required numerous attempts spanning nearly an hour to successfully book an..

Extremely disappointing experience overall. The booking system presents significant challenges. It frequently malfunctions and availability is limited, leaving no open slots. This results in..

The doctor at this practice is wonderful and provides excellent care. They are very approachable and demonstrate genuine compassion towards their patients.

I have a chronic health condition. I'm unable to secure an appointment due to difficulties with the reception staff. They suggest that if my symptoms worsen, I should attend hospital instead. This..

I have been attending this practice since 2005. The clinical team and reception staff have provided support to me and my family through various healthcare needs, including significant family events..

Called in during my lunch break with an ear concern. Received a telephone call back approximately 15 minutes later from a clinician who asked me to attend the surgery within the next 10 minutes. Was..

I have consistently found the team to be very supportive and approachable.

We have recently joined as new patients and I must say the team were extremely efficient in completing the registration process, even with the demands of managing other concurrent healthcare..

Extremely disappointing. I am unable to secure an appointment for my teenage daughter. When I call at opening time, the line is constantly busy and there are no available slots. This practice has..

The NHS could do better in ensuring that healthcare professionals demonstrate genuine concern for their patients. Surely the role is to help people improve their health? It feels like when someone..

When healthcare professionals are unable to fulfil their responsibilities effectively and you find yourself making calls on their behalf for an extended period, only to have a request for medication..

The practice maintains high standards of cleanliness and the reception team are welcoming and approachable. The waiting area feels comfortable and not excessively busy, which suggests the..

The surgery experience feels frustrating, much like many other places. It essentially requires being unwell early in the morning, completing an online form at half past seven, and then having your..

Over the past few months, I have struggled to secure any appointments. While I receive text and email reminders to book, attempting to call proves extremely difficult as the line is consistently..

Attempted to secure an appointment for a deteriorating health concern. Made numerous phone calls over a two-day period without success. Despite persistent efforts to reach the practice, was unable..

The reception team provided a disappointing experience, with instructions to repeatedly call at opening time, followed by lengthy waiting periods only to be informed that all appointments were..

I attempted to schedule an appointment with the respiratory specialist nurse today and was informed that the earliest available slot is in approximately three months' time.

The practice demonstrated inadequate communication with patients, and concerns raised were not properly addressed.

Disappointing experience at this practice. I was assured that a prescription would be prepared for collection. I arrived to pick it up on Friday afternoon at the requested time and was informed it..

I found it frustrating to receive inconsistent advice from different clinicians. It's been difficult to secure appointments with the doctor, and I was surprised to be referred to the pharmacy for..