The Old School Surgery
Sylvia M. one month ago • From Google
Excellent
Quick appointments made booking straightforward and easy
I have been quite sceptical about this surgery in the past and my previous visits were often disappointing. However, my recent experiences have been markedly different and very positive. The appointments have been straightforward to arrange and among the quickest I have experienced anywhere. The clinical staff were particularly helpful in scheduling my son's appointment at a time that worked around his school commitments so he wouldn't need to take time off. Most recently, I needed travel health preparations for my family with limited notice - approximately five weeks to arrange everything for four people. The surgery exceeded my expectations. They managed to coordinate phone consultations for all of us at a convenient time, and then arranged our in-person appointments simultaneously. During the visits, the level of organisation was impressive, with the entire process completed efficiently in around twenty minutes for everyone. I was not only satisfied with the standard of care provided, but also genuinely appreciative of how smoothly everything was managed and how quickly it was all completed.
This visit was different from usual – I came in to reschedule my son's vaccination due to a hospital appointment, and they administered it immediately with very friendly and professional service...
The Old School Surgery
Jane W.
I appreciate the many years of excellent care and dedicated support that have been extended to my family and myself.
The Old School Surgery
alka s.
The nursing staff member demonstrated excellent communication skills, showing genuine attentiveness and a willingness to accommodate my needs during the appointment.
The Old School Surgery
Pd P.
The medical professionals at this practice were supportive and provided useful assistance.
The Old School Surgery
merlin0145 m.
Upon arrival while feeling somewhat nervous, I was quickly reassured by the welcoming demeanor of the reception staff. The practice nurse demonstrated both kindness and professionalism, efficiently..
The Old School Surgery
Deborah K.
I had a very positive experience at the surgery today during my appointment with the nursing staff, which I had arranged through the online booking system. The clinician was thorough and..
The Old School Surgery
Annette F.
Excellent care with impressive efficiency throughout. The team has consistently demonstrated warmth, authenticity and compassion during my visits.
The Old School Surgery
84shantel 8.
The healthcare professional I saw was wonderful. They demonstrated genuine care and patience with my relative and helped her feel comfortable and reassured. I'm grateful for the time they took to..
The Old School Surgery
LUCY M.
Recently joined the practice after relocating, and my previous surgery had discontinued my regular medications, leaving me without my prescriptions. Upon completing the online registration process..
The Old School Surgery
Sylvester 2.
I have consistently had a positive experience.
The Old School Surgery
Stuart R.
I was in a queue on the appointments line starting in fifth position and after two hours had only progressed to second place. Based on this pace, it appeared that each patient was taking..
The Old School Surgery
James C.
I have been satisfied with the practice since relocating to the area.
The Old School Surgery
chris c.
I would appreciate clarification on why my request for medical records prior to an upcoming procedure took so long to process. When I initially submitted the request, I was informed it would require..
The Old School Surgery
Jonathan L.
I attended my appointment and arrived a few minutes early. I was seen promptly by a healthcare professional, and all my concerns were addressed efficiently within a short timeframe.
The Old School Surgery
Leah H.
I had a very positive experience at the surgery. The clinician I saw was very thorough, took the time to listen to my concerns, and made me feel reassured during the appointment. I'd also like to..
The Old School Surgery
Adam E.
The standard of care at this practice has deteriorated significantly. The level of organisation appears to have diminished considerably. Upon arrival at the facility following an extended wait on..
The Old School Surgery
Steven S.
I recently attended an appointment for a vaccination. The staff member who checked me in was extremely friendly and welcoming, and the healthcare professional who administered the injection was..
The Old School Surgery
Karen L.
I recently became a patient at this practice following a move to the area. My initial experience has been very positive - the front desk staff were accommodating and the sign-up procedure was..
The Old School Surgery
Darren J.
If alternative healthcare providers are available to you, I would suggest considering them. Accessing appointments through the reception team presents significant challenges. When I telephone, I..
The Old School Surgery
Austin B.
By far the finest medical practice I've ever attended, without question! I'm puzzled by its relatively modest review score - every member of the team I've encountered has demonstrated exceptional..
The Old School Surgery
Chloe W.