SP

Samantha P. 4 years ago • From Google

Rating

Excellent

Quick call and helpful support today

During our 16-year residency in this community, the medical practice has consistently delivered exceptional care and support. Currently facing significant challenges, they're prioritizing the well-being of patients and healthcare workers. If this means initially screening patients via telephone consultation to determine necessary in-person visits, I'm completely supportive. This morning, I experienced a slight wait of around 20 minutes while trying to connect, but once through, the receptionist was incredibly compassionate and efficient. They promptly provided me with two convenient appointment options for today. Their approach was wonderfully professional and considerate. It's unfortunate that most individuals are typically motivated to share feedback only when dissatisfied. Based on our long-standing positive experience, we wholeheartedly award them a perfect 5-star rating.

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