Arbury Road Surgery

Dr. Libby demonstrated remarkable compassion and professionalism during our consultation. Her attention to detail and clinical expertise were truly impressive.

I initially experienced a prolonged delay of a week for blood test results, despite the tests being completed during my surgery. My mobility is impaired by ongoing pain, yet the investigation was..

I want to express my gratitude to this medical practice, particularly the reception staff, who consistently demonstrate helpfulness and courtesy, even when confronting highly agitated and nervous..

This place doesn't even merit the single star rating! Pure negligence is what I'd describe it as! I was informed that physicians supposedly can't issue antibiotics for dental discomfort, despite..

Completely useless. Patients are clearly an afterthought. Even with explicit hospital guidance. I was instructed to follow up on my own prescription, which is completely unacceptable. The reception..

Completely unhelpful staff who refused assistance despite having open time slots for appointments

Absolutely terrible medical practice! The front desk employees display an appalling lack of professionalism and courtesy. I strongly advise against choosing this healthcare facility for any medical..

I'm deeply troubled by the lack of accountability towards patients and am currently contemplating filing a formal complaint regarding what I perceive as unethical conduct, including disregarding..

This medical practice is absolutely terrible. The front desk staff are friendly, but the physicians are rarely available. They've been stuck on same-day appointments for an extended period and..

The front desk staff displayed an extremely unpleasant demeanor and provided absolutely no assistance whatsoever.

Experienced a total headache attempting to collect my medication. Made two pointless trips to the Milton pharmacy and still came away empty-handed. The receptionist offered an incomprehensible..

We've been with Dr. Watson for generations, and he truly embodies what a family physician should be. My entire family - sister, mother, grandmother, and grandfather - all see him, and he has..

If you contact the GP surgery on Tuesday afternoon or evening, but someone else calls Wednesday morning, that later caller gets priority, even though the Tuesday callers were first in line...

The staff here show zero compassion for mental health crises. The front desk personnel are dismissive and unwilling to listen to patients' concerns. Their attitude suggests that psychological..

Attempting to lodge a complaint is futile due to the website's misleading details about how to contact the practice manager. The inaccurate information is so frustrating that I'm planning to switch..

Some physicians dismiss patients who aren't their usual clients, display negligence in medical care, and are reluctant to issue sick leave certificates, treating patients with suspicion. They..

THE ABSOLUTE WORST MEDICAL PRACTICE!!! STEER CLEAR AND AVOID REGISTERING, YOU'LL DEEPLY REGRET IT. Dr Fisher demonstrates extreme rudeness, total lack of professionalism, and zero compassionate..

I contacted the medical office seeking guidance about my grandmother's declining capacity to manage her personal matters. My legal counsel suggested obtaining a physician's letter to facilitate..

I have received outstanding care from Arbury Road Surgery over the years and feel genuinely grateful for the support I’ve been given. Dr. Pheng Shiew Toh and Dr. Joanna Shneerson, in particular...

The medical team here is exceptional. Despite being a bustling practice in a challenging neighborhood, the physicians, nurses, and front desk personnel have consistently been incredibly supportive..