Topsham Surgery

A service that fails to pick up calls and creates an unwelcoming atmosphere when you arrive in person. I've now transferred my entire family to a different practice. They're overwhelmed with..

Scheduling a doctor's appointment seems impossible these days. Consistently frustrated by the difficulty of securing a consultation with a general practitioner.

Terrible medical practice. The quality has significantly declined post-pandemic. Impossible to reach staff by telephone. Consistently lacking in scheduling regular check-ups. The Care Quality..

I recently visited Dr. Philip for a joint medical consultation with my son, and I was thoroughly impressed by her exceptional approach. Her demeanor was incredibly compassionate and supportive, and..

Exceptional service. Consistently professional. Even during the pandemic, they maintained the option for in-person consultations when required. When a relative from Poland needed to extend their..

Exceptional care from start to finish. The process of becoming a new patient was seamless, and I secured an immediate consultation. The nursing staff was incredibly compassionate and professional...

Attempted to use the online service to request a doctor's consultation due to my pain, avoiding emergency room visits. Three weeks have passed, and I'm still waiting. My hand is now swelling, so I..

I've been a patient at Topsham surgery for a couple of years now. They have been absolutely impeccable, supporting me throughout my pregnancy and consistently providing care for both of my..

Unable to reach anyone by phone, they've seemingly disconnected their lines. I worry about patients who might need urgent communication today, as getting through is impossible. This level of service..

I just signed up with this healthcare provider, and they have been exceptional. They offer immediate scheduling, guiding me through a critical health challenge with remarkable expertise and..

Attempted to schedule a phone consultation with a doctor, but the staff abruptly ended the call without verifying my contact details. Their behavior was discourteous and completely unprofessional.

Topsham GP Surgery has consistently provided exceptional care, especially when it comes to my young child's urgent medical needs. Whenever we've required last-minute attention for my one-year-old,..

I visited the medical center today seeking assistance and support on behalf of someone else, and the reception team was incredibly understanding and supportive. Rachel Morgan, in particular, was..

I inquired about a potential last-minute slot while my husband had an appointment, and they accommodated us perfectly. We both saw Jenny, and she was truly wonderful - such a compassionate..

Convenient medical facility with a tidy environment and complimentary parking spaces.

Reaching someone by phone is nearly impossible. They desperately need to overhaul their communication setup or hire additional personnel. The medical treatment itself is commendable once you manage..

Throughout my three-decade association with this medical practice, I've consistently experienced timely and skilled assistance whenever needed. Their staff demonstrates a highly professional..

‘Dreadful. Prescribed medicine containing substance to which I am allergic [anphylaxis not intolerance]. Changed asthma inhaler, increasing dosage by one thousand per cent, for no reason with..

The customer service phone system is terrible. You're stuck in a line, anticipating the moment someone will finally answer, only to be met with endless ringing when it's your turn. I've been on hold..

My mother endures unrelenting pain, and both my parents suffer from chronic discomfort. She is officially registered as disabled, with my father serving as her primary caregiver. Despite multiple..