FM

Francesco M. 3 years ago • From Google

Rating

Excellent

Quick Care When My Son Was Sick

What a delightful change. We switched to this medical center around 2-3 years back following a terrible encounter with another practice, and then practically forgot about it since we rarely needed medical attention. Recently, my son fell ill for the first time in 8 years. I called explaining his symptoms, and the receptionist surprisingly offered us an appointment on the same day - something I'd never experienced with the NHS before. Upon arrival, the friendly young man at reception warmly welcomed us and mentioned that their IT system had unfortunately crashed. I thought, these things happen. We waited a bit longer than our scheduled time. Eventually, a doctor emerged and invited us in, saying he'd noticed we'd been waiting and didn't want to keep us waiting any further. We were finished within half an hour, having been treated with nothing but kindness, respect, and utmost professionalism. Undoubtedly the best GP practice I've encountered in years.

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