Moorlands Surgery

Stay away from the phone lines! You're forced to trudge to the medical center despite being far too sick to venture outside, just to get any attention from healthcare providers!

These medical professionals stubbornly refuse to honor prescriptions from other physicians, seemingly on a whim. The leadership is conspicuously absent and unresponsive. If the rating system allowed..

My rating would be zero stars if possible, hence the lone star. I contacted their personnel about a death certificate midweek, and by the end of the week, no progress had been made. During this..

I consulted Dr. Cooling and was deeply frustrated by the inaccurate statements documented about me. Upon returning home, I attempted to review my medical records, only to find I had been blocked..

Considering the financial constraints facing the NHS, I find this medical practice provides an excellent overall service. I'd give a perfect score if not for the morning telephone booking process,..

Steer clear of this medical procedure, as the front desk staff are incredibly unprofessional. Sarah and Chloe are particularly dreadful, displaying terrible attitudes. The only tolerable..

Since becoming a patient at this medical practice just four months ago, I've been thoroughly impressed with my experience. The staff are compassionate, supportive, and genuinely pleasant. Phone wait..

Morrlands is an absolute disaster 🤬🤬🤬 I just wasted 30 minutes on hold, only to be abruptly disconnected. How am I supposed to schedule a crucial midwife appointment when your service is this..

The front desk staff demonstrate a serious lack of professionalism. A prominent physician advised me to forgo treatment simply because I wasn't experiencing symptoms—an approach that is incredibly..

The primary issue lies in scheduling consultations, coupled with the frustratingly long waiting period of seven to ten days before my medication becomes available for pickup.

Fantastic visit today alongside my mother. Every staff member, from the physician to the front desk personnel and administrative team, went above and beyond to accommodate our particular..

Absolute worst service I've ever encountered! Abandon this company immediately, switch to any alternative, or you'll face terrible mistreatment and complete disappointment with zero assistance! I..

Absolutely dreadful service without exception - this isn't just an isolated incident. The reception staff are discourteous and arrogant, with one being so appalling that the manager compelled her to..

The team was incredibly courteous and welcoming, providing top-notch service with a warm and approachable demeanor.

Initially, I was quite satisfied with this place and never experienced the discourteous treatment some other patients describe. However, I've grown increasingly frustrated because certain doctors..

This medical procedure is absolutely terrible. I contracted scabies at my workplace and have already gone through 20 tubes of permethrin trying to treat it.

Abysmal customer care, completely disorganized and incapable of scheduling timely consultations during severe medical distress

Attempting to contact them via phone is futile since they never pick up. Their weekly Wednesday "training" seems to disrupt patient care. Despite having only a few patients, they consistently..

The medical attention was acceptable, but their prescription handling is completely dysfunctional. Attempting to contact them is an exercise in frustration because their phone line is consistently..

Superb experience with top-notch care provided by physicians, medical staff, and front desk personnel.