Norton Medical Centre

The telephone service is frequently engaged, making it difficult to secure appointments through this method. Visiting an urgent care centre may prove to be a more practical alternative.

Whoever manages this practice appears to struggle with patient relations, which I found disappointing given my numerous visits. The staffing levels seem disproportionate, with what appears to be..

I used the online consultation service early in the morning and found it straightforward to navigate. A telephone call came through a couple of hours later, and I was given an appointment slot..

A family member was referred for an imaging scan due to significant spinal issues. During the appointment, minimal pain management was provided, and after an extended wait, they were discharged..

It is extremely difficult to secure appointments or obtain GP consultations unless you have the flexibility to attend the practice in person during early morning hours.

UPDATE 2 YEARS ON STILL AMONG THE WORST EXPERIENCES I'VE HAD. YET AGAIN MY GP WAS CHANGED WITHOUT NOTIFICATION NEVER ANSWER THE PHONES EVEN WHEN THEY'RE NOT BUSY. I FEEL THIS LETS DOWN THE NHS..

The service provided has been disappointing. I have been experiencing ongoing health concerns for an extended period, and I feel my care has not been adequately prioritised. There have been several..

Had a positive experience with the patient liaison team. The same-day online consultation was convenient; however, the response provided was somewhat unclear and lacking in detail. I attempted to..

When I initially registered, the service was excellent. The telephone appointment system worked well, and clinical staff would consistently call back the same day to discuss concerns, which led me..

This medical facility has significant issues that need addressing. Getting an appointment by phone is extremely difficult, and the staff attitude comes across as indifferent. The standard response..

Poor service experience - the appointment process consumed a significant portion of the morning, and the practice appeared to redirect concerns toward alternative services rather than addressing..

I was able to get an appointment promptly and was seen at the scheduled time.

I have been a patient with this practice for quite some time and have found them to be very supportive. Although I have come across negative reviews about the practice, they have been genuinely..

I returned to update my feedback regarding this medical practice. The facility has recently implemented system improvements that function considerably better, making it easier to access appointments..

This practice has become quite disappointing. They seem to prioritise minor physical complaints and can arrange quick appointments for these, yet when dealing with more serious mental health..

After multiple visits, I have not yet received a clear diagnosis. While I understand the NHS faces significant pressures, I feel frustrated that the clinical team has not been able to provide me..

Extremely dissatisfied. Wish the rating system allowed for lower scores. Waiting three weeks for an appointment is standard, and there's a risk the clinician will dismiss your concerns and suggest..

The appointment booking system relies solely on an online consultation form that becomes available at 8:30 and closed by 9 today, providing only a brief window for requests. Telephone appointments..

I have found the reception staff, treatment, and appointment services at this medical centre to be consistently satisfactory. The staff appear professional and helpful. Rather than attributing..

Attempting to secure an appointment at this medical practice feels remarkably similar to trying to obtain tickets for a major festival, except without the anticipated reward at the conclusion. The..