Eden Park GP Surgery
Alex A. 4 years ago • From Google
Poor
Quick Help, But Misdiagnosed My Condition
During my first visit, I received a prescription for a medication that had been discontinued six months prior, which I only discovered at the pharmacy. After resolving what I initially thought was an honest mistake, my subsequent appointment was equally disappointing. The doctor hastily examined my symptoms, openly searching Google in front of me and essentially asking me to self-diagnose by eliminating possibilities. He admitted uncertainty and prescribed hydrocortisone "to see what happens," which turned out to be the wrong treatment. The condition worsened dramatically, making swallowing, eating, and drinking impossible. While visiting family abroad, I received proper medical attention. The pharmacist immediately identified my condition, warning that the hydrocortisone cream would exacerbate the problem. Upon returning home, I requested the medication prescribed overseas, but received an inadequate treatment duration. Predictably, the issue returned two weeks after completing the short prescription. My latest interaction was equally frustrating, with the doctor refusing to prescribe the two medications previously recommended. My confidence in this medical practice is minimal. I'm giving them 2 stars because: 1. Appointments and consultations are extremely prompt. 2. Receptionists remain courteous and helpful. 3. If patients arrive with precise knowledge of their condition and required treatment, prescription process is quick.
I've been a patient at this medical practice for an extended period and can genuinely attest that they were once exceptional, frequently praising the quality of my healthcare providers. Sadly,..
Eden Park GP Surgery
Pamela W.
Thank you, Dr. Mary Bateman, for the medical consultation this afternoon and for providing me with a prescription. This is Pam Webb, and I want to express my gratitude once more.
Eden Park GP Surgery
Beverley f.
The medical practice I visit is absolutely fantastic, providing top-notch care and service that consistently exceeds my expectations.
Eden Park GP Surgery
Kenny L.
I reached out to the clinic recently after signing up due to feeling unwell. The incredibly kind gentleman at the front desk was incredibly supportive and managed to schedule me for a consultation..
Eden Park GP Surgery
Danny M.
The nursing staff demonstrated exceptional professionalism throughout my entire experience.
Eden Park GP Surgery
A H.
Completely disengaged, careless, and indifferent. Appears more like a profit-driven enterprise than a genuine healthcare facility.
Eden Park GP Surgery
Jade J.
I've consistently had wonderful interactions with this medical practice, having been a patient here for an impressive 35 years! The front desk staff are consistently courteous and supportive, with..
Eden Park GP Surgery
ucl a.
My physician is outstanding, yet the reception staff's performance falls drastically short. Abruptly ending phone calls seems to be standard procedure, and obtaining repeat prescriptions is..
Eden Park GP Surgery
Anastasia A.
I've been receiving medical care at this practice for more than three years, and my experiences have consistently been excellent. The general practitioners are highly competent and carefully listen..
Eden Park GP Surgery
A M.
I recently underwent a blood draw and want to express my immense gratitude to Ruth! She was truly exceptional. As soon as I settled into the chair, her warmth and compassion immediately helped calm..
Eden Park GP Surgery
S S.
The front desk staff are a poor representation of this medical practice, undermining the excellent efforts of the compassionate and professional doctors and nurses. While a select few receptionists..
Eden Park GP Surgery
RYJAWA R.
Dr. Gilbert is an exceptional healthcare professional who goes above and beyond. I wholeheartedly endorse this physician for anyone seeking a compassionate, meticulous, and attentive medical provider.
Eden Park GP Surgery
S H.
Welcoming personnel. Suitable for laboratory blood work.
Eden Park GP Surgery
John S.
I've been a patient at this medical center for more than two decades. It truly exemplifies the best of our national health service. Scheduling appointments is a breeze, and they offer a convenient..
Eden Park GP Surgery
Simon R.
Not my typical medical center: I have no intention of coming back. Yesterday, I was redirected from my regular clinic (without explanation): I lingered 45 minutes past my scheduled time and, upon..
Eden Park GP Surgery
Happy M.
This medical practice was once exceptional and scheduling was straightforward. Currently, patients must endure lengthy waits for even telephone consultations, including situations that genuinely..
Eden Park GP Surgery
Shelly S.
I was referred to this clinic by my primary care physician for an urgent consultation. One phrase captures it: absolutely appalling. The facility is a poorly converted residential property with an..
Eden Park GP Surgery
Alex A.
During my first visit, I received a prescription for a medication that had been discontinued six months prior, which I only discovered at the pharmacy. After resolving what I initially thought was..
Eden Park GP Surgery
Mei C.
I'm eager to learn the outcome of my scheduled medical examination. However, every time I try calling the hospital, the line is constantly busy. So, I reached out to the clinic to inquire about my..
Eden Park GP Surgery
Julie W.
As a wheelchair user, I arrived for a pre-booked ultrasound following instructions to wait in the back car park. Instead of assistance, I was confronted by an aggressive staff member who claimed the..
Eden Park GP Surgery
James R.