MD

Malcolm D. one year ago • From Google

Rating

Excellent

Quick help for sudden hearing loss

I was thoroughly impressed with the service I received today. On a whim, I stopped by in the morning hoping someone could assist me with my sudden hearing loss. The morning receptionist (whose name escapes me, but who was working at the GP office at 8 a.m. on 14th Oct 2024) promptly scheduled me an appointment with Claudine that very day. Claudine was exceptional and had a comprehensive treatment plan ready, along with a referral to an ENT specialist, all completed by lunchtime. She even called me twice to confirm the details after coordinating with the specialist following our appointment. Given how challenging it can sometimes be to secure a quick medical consultation, I felt either fortunate or appreciative that both the receptionist and the Advanced Nurse Practitioner recognized the urgency of my situation and acted swiftly. In previous visits for less critical matters, I've been offered appointments days later, which seemed reasonable. It's reassuring to know that when a potentially serious issue arises, they demonstrate genuine concern and make every effort to provide prompt assistance. My heartfelt thanks to the entire team:-)

Other reviews for Beaconsfield Medical Practice