Farnham Park Health Group

I can't find a single fault with this medical practice. The reception staff are incredibly compassionate. They genuinely listen to patients' concerns. For instance, securing an urgent appointment..

I'm simply reinforcing the sentiments shared by numerous previous reviewers. Their customer service is absolutely ATROCIOUS! It's clear they view clients as an unwelcome burden, intentionally..

I've been a patient at this medical office for an extended period. However, the quality of care has significantly declined to an unacceptable level. Regrettably, the experiences shared by other..

I've been a patient at this medical practice for three years, and their service has consistently been top-notch. While they're undoubtedly a bustling clinic, they never rush through my consultations..

These people are completely incompetent. Their only response is "the web system isn't functional"! Well, they need to fix it already. The telephone reservation process is the sole functional aspect...

A compassionate healthcare provider that truly prioritizes patient communication. Their digital platform makes reaching out much simpler compared to their constantly overwhelmed phone lines, and..

The general practice is mediocre at best. The management and administrative personnel display a distinctly unhelpful attitude. It's disappointing that they seem more focused on hindering rather than..

Scheduling a consultation is incredibly challenging. The mobile application is completely useless and poorly designed.

After changing terrible appointment systems regularly over several years, the current one is still unfit for purpose. First the online form is multiple choice, so does not cater for many..

What was once a top-notch medical facility has now deteriorated into a completely ineffective operation since their GPS system was modified. There's an alarming lack of medication reviews, and..

Zero stars would be too generous. The service is appalling, with everything pawned off to impersonal automated systems. On the rare occasion you actually speak to a surgery receptionist, they're..

I attempted to book an appointment and was informed of a week-long wait. When I expressed my frustration, using the term "useless," the receptionists responded unprofessionally and defensively. I'm..

This system is truly impressive and has significantly improved. However, I can't help but sympathize with those lacking internet access, as the telephone support queue is incredibly frustrating and..

I'd award them zero stars if possible. EACH encounter with them has resulted in some kind of mistake. I submitted registration forms three separate times, with them consistently misplacing them...

Abysmal service. I'm fully aware that medical professionals and NHS personnel are stretched thin under overwhelming stress. However, this in no way justifies the total absence of compassionate..

GP completely lacks any semblance of competence or professionalism.

Absolutely impossible to connect via telephone nowadays. I'm attempting to reschedule my son's in-person consultation, which we've been waiting four months to secure. Their messaging system is..

Complete disaster from the moment I joined this practice, my health has never been in such a terrible state.

Unfortunately, I now have nothing positive to say about this medical practice. Having been a patient for over 50 years, I completely agree with another patient that since the merger, this practice..

Superb experience overall. The scheduling platform is incredibly efficient, with responses that are almost surprisingly quick (it genuinely amazes me at times). Securing appointments has always been..