MM

Mim M. 7 years ago • From Google

Rating

Excellent

Quick Help from Gemma and Linda

I called the medical practice this morning seeking a phone consultation, and a delightful staff member (I believe her name was Gemma) promptly arranged one for the same morning while also processing a repeat prescription for me, even before 9am. Nurse practitioner Linda, who was incredibly personable, phoned me precisely on schedule. After carefully listening to my symptom description, she concurred that antibiotics were necessary and arranged to send the prescription directly to the Tesco pharmacy. By the time I walked to the pharmacy (where I happen to work), the prescription was already in the system. The level of service here is absolutely exceptional - my friends at other medical practices often wait days just to secure a consultation, whereas here this swift response is standard. I've consistently found it effortless to obtain appointments whenever required. My sincere appreciation to the entire team.

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