Tollerton Surgery

Truly exceptional. I've been a patient here for twelve months. This practice is worlds apart from the impersonal medical corporations in York. They consistently pick up the phone quickly and..

Always a reliable and satisfactory visit to this medical practice.

In the past, I've been vocal about the challenges of securing appointments at this medical practice. However, a recent experience completely changed my perspective. Late in the day, I called with..

Our experience with this medical practice has consistently been marked by compassionate care, prompt communication, and professional efficiency.

I'm thoroughly disappointed. I arrived for my scheduled flu vaccine appointment, being over 60 and eligible, only to be informed that this particular clinic exclusively serves those 65 and older...

Recently switched providers and I have absolutely no complaints whatsoever.

Unable to secure a physician for my daughter in the near term, we're now forced to switch healthcare providers. I cannot in good conscience suggest this medical practice to anyone else.

Good experience. Caring staff. I was able to get an appointment soon and when convenient to me.

Absolute state of this place and the hysterical woman we were unfortunate enough to deal with. I’ve never in my life come across anyone so rude. This place and its staff are not trained or competent..

The front desk staff consistently demonstrate remarkable patience in a challenging role. It's natural to feel frustrated when you're unwell and seeking immediate care, but I've consistently observed..

Exceptional healthcare facility that excels across all areas, top-tier rating of 5 stars.

Utterly disappointed by the terrible customer service. Spent an excruciating 20 minutes on hold with zero response. Their published business hours are completely meaningless, and all I needed was..

I've been a patient at this medical practice for more than a decade, and they've maintained a high standard throughout. Currently, the entire physician team consists of female doctors, but as a male..

After transitioning from a more extensive medical facility in York, I'm delighted to discover the convenience of having all services consolidated in one location. The assistance I've received here..

I was completely misled by their service. I called about an urgent prescription and was instructed to pick it up that afternoon, but due to timing constraints, I couldn't collect it before closing...

Terrible service experience. The manager comes across as combative and completely lacking in understanding. Just a string of weak justifications with no real resolution.

The administrative staff and practice manager provide absolutely terrible service. They come across as conceited, discourteous, and completely unaccommodating. Despite healthcare being their primary..

They register who they like here and completely ignore the nhs constitution with regards to rules and regulations. I am in their catchment area. They are taking on new patients on their website..

We recently relocated to the area, and this medical facility is truly exceptional.

Dr. Osbaldson was truly remarkable during my husband's appointment today. He displayed exceptional compassion and professionalism, instantly making my husband feel comfortable. The doctor took great..