Church Lane Surgery
Michael G. 3 years ago • From Google
Excellent
Quick morning appointment and thorough examination
Following an early morning telephone call to arrange a medical appointment, I was able to secure a same-day slot within just over an hour. The healthcare professional I saw was punctual and gave me their full attention while I described my concerns. A thorough examination took place, including vital sign measurements and a sample collection. Time was invested in reviewing my medical background through the system, after which I received a treatment plan and information about the subsequent steps in my care. Upon completion of the consultation, I was informed that my prescription had already been sent electronically to the local pharmacy, delivered with a warm gesture. This initial visit to the surgery proved to be an excellent experience. Having relocated from another region where obtaining in-person consultations has become increasingly difficult, I was pleasantly surprised to encounter a practice that demonstrates genuine care and accessibility. The pharmacy staff also made a positive impression, greeting me courteously and processing my prescription without delay. The entire experience significantly improved my outlook. I am grateful to everyone who contributed to this positive encounter.
My concerns with this practice began following the introduction of the new online form system. Since implementing this change, the standard of care I have experienced has noticeably declined. I..
Church Lane Surgery
Piotr Jakub Augustyniak
HI. Join the surgery in January , this was my second visit . DR. Boyle , has treat me with exceptional care , with 100% understanding my needs , as a patient . Thank you ;
Church Lane Surgery
Softy F.
I have been registered with this surgery for three months and have been attempting to secure an appointment to address my medication management and ongoing health concerns. However, I have..
Church Lane Surgery
Terry C.
Absolutely first class service from reception through to the dispensary. Thank you so much.
Church Lane Surgery
S S.
This surgery apparently refused entry to a patient who was unable to wear a face mask. If the surgery believes that certain protective measures are effective, they should consider whether this..
Church Lane Surgery
Linda B.
Absolutely wonderful team. We have consistently received excellent care and feel reassured that support is always available whenever needed. Both my partner and I feel genuinely valued and well..
Church Lane Surgery
Ben R.
Excellent GP practice with outstanding clinical staff. The team consistently demonstrates helpfulness, appointments run punctually, and the in-house pharmacy service is of high quality.
Church Lane Surgery
jennifer O.
The practice is consistently busy, though the team members are always willing to assist.
Church Lane Surgery
A S.
A patient reported being refused entry to this surgery due to not complying with the mask policy. This experience was felt to be disappointing and unfair. The reviewer expressed concerns about the..
Church Lane Surgery
Jennifer O.
An excellent surgery that operates at high capacity.
Church Lane Surgery
Megan A.
Getting an appointment at this practice proves to be unnecessarily complicated and deeply frustrating. I visited the practice in person during the holiday period to arrange a follow-up appointment..
Church Lane Surgery
marion h.
The entire team at this practice is outstanding and handles patient concerns with speed and effectiveness. When necessary, they promptly arrange hospital referrals for additional investigations. I'm..
Church Lane Surgery
Stephen S.
I have been a patient here for over two decades and feel the practice has become increasingly disconnected from older patients. The appointment system now requires online booking, which means you..
Church Lane Surgery
Adrian M.
I would strongly suggest this practice to others. It is clearly well-organised and operates in a highly professional manner.
Church Lane Surgery
Liz S.
We feel very fortunate to have access to such an excellent medical practice. From what we hear elsewhere, many people struggle to secure appointments for several weeks at a time. At this practice,..
Church Lane Surgery
Chris E.
I'm somewhat hesitant to express how excellent this facility is, but it truly deserves top marks and represents the standard that other practices should aspire to reach. The staff and overall..
Church Lane Surgery
Martin B.
Satisfactory primary care experience
Church Lane Surgery
jontywarner j.
Excellent experience across the board, from the clinical staff to the nursing team to the front desk personnel. This appears to be among the finest general practices available.
Church Lane Surgery
Rachel J.
I felt let down by the customer service experience at the practice today. The clinical care itself has been excellent and I have no complaints about that side of things. However, my interaction with..
Church Lane Surgery
Diane F.
I have been a patient at this practice for over a decade and have consistently received excellent and timely care from all members of staff throughout my time here. I feel fortunate to have access..
Church Lane Surgery
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