Longton Hall Surgery

When they promise to contact you in the morning, expect a call around mid-afternoon. I discussed my ongoing joint problems with a physician, who, despite my being on codeine for a quarter of a year,..

The medical practice's online information is misleading. I attempted to contact them during their advertised operating hours, only to discover they were unexpectedly shut down with no explanation or..

20 Jan 2023, one word sums it up: INADEQUATE. Let me be clear: if you're battling mental health challenges, their approach is to essentially point you towards self-harm. MEDICAL NEGLIGENCE perfectly..

The reception team is hands down the most terrible I've encountered. While the medical professionals are exceptional, the front desk staff are abrupt, cold, and consistently discourteous. They..

The scheduling process and personnel managing appointments are severely letting down patients. The communication style is harsh, unempathetic, and degrading. It's as if patients are being treated..

I reached out this morning to schedule a consultation with a physician. The front desk staff was courteous and accommodating. The doctor called me back immediately, and they were wonderfully..

Terrible interaction with an incredibly discourteous front desk staff member who displayed an extremely unprofessional attitude, complaining about being tired of handling customers throughout her..

During our brief 10-month association with Longton hall, we've experienced exceptional care from all staff members. They've consistently made earnest efforts to secure appointments for my husband,..

I called my doctor's office to schedule an appointment but was too late, so the receptionist arranged an emergency slot at Longton Hall Surgery for 6:45pm. The receptionist was incredibly kind, and..

The employees are welcoming and provide excellent assistance.

I cannot endorse this medical practice. Securing an appointment is incredibly difficult, even when calling immediately at opening hours. The reception staff are appalling - two are consistently..

I'm utterly stunned by the appalling situation my father is experiencing. He's been receiving treatment at this medical practice for several years, yet today he was informed that his records show no..

Wonderful ambiance. Courteous and welcoming personnel.

The staff at the front desk consistently demonstrate warmth and attentiveness, making me feel heard and validated during each of my appointments. Both the receptionists and medical professionals..

They truly make an exceptional effort to accommodate my needs and preferences.

Dr Cat Anderson is an amazing doctor. Saw her first privately then she advised me to get onto this practice. She has been amazing with me and understanding, as she is trained in women’s health. I..

I just handed over my paperwork to the front desk staff at the medical center, and she was absolutely delightful. Her demeanor was warm and supportive. My initial experience has been outstanding.

Extremely unsatisfactory, particularly regarding the front desk personnel. One staff member was especially harsh and insensitive, especially inappropriate when dealing with individuals experiencing..

I reached out to the medical practice to extend a medical certificate that had expired, requesting it to be backdated to the end of the previous document. Upon picking it up, I discovered the..

This Medical Practice has truly exceeded expectations in supporting my father's Healthcare requirements. The front desk team, Deb and Maxine, demonstrate exceptional compassion and attentiveness. I..