MH

Mick H. 7 years ago • From Google

Rating

Great

Quick morning call worked perfectly

After reading through other reviews, I noticed most seemed to be from individuals with less-than-stellar experiences, with only one being particularly positive. However, I'm confident that the majority of patients, myself included, are quite satisfied. I've contacted the surgery multiple times—around four or five occasions—and each time, the reception staff has been exceptionally polite and helpful. I've consistently managed to secure an appointment on the same day I called. The doctors are meticulous and genuinely attentive during consultations. While 8am is undoubtedly a peak time with potential phone line congestion, if you're patient and wait your turn, you'll eventually get through. Additionally, I've successfully used the convenient Patient Access App to book advance appointments for non-urgent matters. Let me be clear: there are certainly medical practices far worse than this one!

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