Mayfield Medical Centre

Excellent and well-informed care that was considerate and supportive throughout. I would strongly suggest this practice to others.

This practice was disappointing. Both my partner and I felt we were treated unfairly by the reception team, and when we raised our concerns, we felt dismissed rather than heard by the clinician who..

It is consistently challenging to secure an appointment at this practice. The manner in which staff interact with patients leaves much to be desired.

I had a very disappointing experience with this surgery. I waited throughout the evening for a phone consultation that was scheduled for a particular day. When the call finally came through at..

If I could give zero stars I would avoid this surgery entirely. There were significant delays in identifying my child's dietary sensitivity, taking over a month to reach a diagnosis. Additionally, I..

I'd be lost without this place. The clinical staff here are genuinely among the nicest people I've ever met and demonstrate genuine care for their patients. All the team members are excellent and..

I am currently undertaking a placement at this practice for the full academic year. The team has been outstanding, demonstrating considerable flexibility and warmth throughout. The educational..

Extremely disappointing experience at this practice. Obtaining an appointment proves very difficult. When you do manage to see someone, concerns are not taken seriously. If you receive a referral to..

Have always found the reception team to be helpful, with staff consistently going the extra mile to resolve any issues regarding my family's healthcare matters.

I have been unable to secure an appointment after multiple attempts over several days, with staff indicating that slots were unavailable and suggesting I contact the practice earlier in future. The..

Absolutely disappointing experience. The practice appears unable to answer calls at the scheduled opening time. The lines remained unavailable. I am seeking care elsewhere.

The clinical team provided adequate care, however the front desk staff could benefit from improved interpersonal skills and a more compassionate approach to patient interactions. It appears this..

Expect lengthy waiting times before being seen for your appointment. This was quite frustrating.

New Year's Eve. I went to collect a prescription and found the practice closed at midday. I had attempted to call beforehand but was unable to reach anyone, so I checked the website for opening..

Excellent practice! I have been undertaking a placement here for the past year and it has been a wonderful and insightful experience. The practice is very well organised across all areas, with a..

This practice has been declining and I'm seriously considering switching to another surgery. I called requesting to see a clinician and was informed a nurse would call me back. When I asked if I..

I had an extremely unpleasant experience with a clinician at this practice. During my appointment, I felt the approach to my care was overly broad, with testing that I believed was unnecessary. I..

I have decided to end my time at this practice after 15 years due to ongoing dissatisfaction with the level of communication from clinical and administrative staff. The service has not met my..

A very welcoming practice that demonstrates genuine concern for patient wellbeing and commitment to medical education. The clinician I saw proved to be exceptionally knowledgeable and dedicated, and..

It can be quite challenging to secure an appointment at this practice.