Hereford Medical Group

I appreciate the swift and effective assistance provided yesterday morning. We had been given an outdated medication prescription earlier that day. I was anticipating a complicated and..

Managed to schedule me for a consultation shortly after I filled out their web request, took care of what needed addressing, and the staff member, Sian, was incredibly reassuring and genuinely kind..

I called their office and endured a grueling hour-long wait in the phone queue, starting at position 32, only to be dismissively told "our staff are fully occupied, try calling again later" the..

I recognize the challenges medical practices encounter, but eliminating telephone appointment scheduling and directing patients through an automated system to book online is completely unacceptable...

A heartfelt five-star endorsement for Matilda Rogerson, who is truly revolutionizing the landscape of women's healthcare with her innovative and compassionate approach.

This evening I have been left extremely frustrated. I have called HMG and the pharmacy several times already today (the pharmacy were absolutely brilliant, they went out of their way to help me..

Dealing with a critical mental health concern right now, and the response has been absolutely frustrating. After waiting an excruciating four days for a promised callback that never materialized, I..

The reception team is a complete disaster! The management demonstrates incompetence, displaying terrible leadership and an unprofessional demeanor, with staff appearing disheveled and..

Kudos to the prescription staff at HMG for their exceptional, five-star assistance in swiftly and professionally handling my urgent prescription needs.

The online services are completely unavailable during weekends, leaving patients with no method to communicate if they can't schedule an appointment, and I personally haven't had a consultation with..

Absolutely terrible medical practice, completely unresponsive and unprofessional. I couldn't even speak directly with a physician, just received a generic form regarding my blood pressure medication..

The healthcare service in Hereford is an absolute travesty, particularly if you're naive enough to depend on it for something as critical as GP services. Consider this a stark warning to anyone..

I feel compelled to describe my unexpectedly positive encounter with HMG, which contrasts with prior accounts I'd heard. Throughout January 2024, I've reached out to 111 on two occasions, and each..

Completely worthless medical practice, not even worth elaborating on the specifics. I won't reach out again, regardless of how dire my situation becomes. I'd rather succumb than endure the..

This approach is absurd. When urgent communication is necessary, it's impossible. My partner experienced critical glucose levels of 28 and 22, signaling a serious medical crisis, yet the..

Scheduling appointments has turned into a nightmare. Phone calls result in immediate disconnection. The online booking form lacks a callback time selection feature. I missed a crucial call by mere..

Profound gratitude to Dr. Ogohi for being the lifeline that rescued me through a critical medication, which proved to be the singular treatment that finally enabled me to triumph over a prolonged..

Absolutely dreadful, this place doesn't function like a proper medical practice at all. It's nothing more than an empty room taking up space. Getting an appointment seems impossible, and even..

During my battle with undiagnosed severe anemia, healthcare professionals initially dismissed my symptoms as anxiety or potential asthma, advising me to use my inhaler more frequently. Despite..

Extremely unsatisfactory customer experience.