The Headland Medical Centre

It is very difficult to obtain a consultation with a clinician. The practice appears to prioritise deflecting patient requests rather than facilitating appointments.

I have found the clinical staff here to be less attentive than I would hope. At this point, I feel reluctant to make contact as I worry my concerns won't be addressed. I have experienced..

I have only seen two practitioners at this surgery and found both of them to be unhelpful and dismissive. They did not appear to listen to my concerns and seemed to brush aside what I was saying...

The medical team and support staff were wonderful and helpful.

I attended an appointment at this practice regarding my mental wellbeing. The clinician expressed reservations about pharmaceutical interventions, despite my existing treatment, and declined to..

Since the pandemic, it has become increasingly difficult to secure an appointment to discuss any health concerns. The interactions I have experienced have felt dismissive and unwelcoming, with..

Attended the medical center for a minor surgical procedure on my foot, which was my first experience with surgery. The appointment was quick, lasting only a short time, and the team members were..

The service provided fell well short of expectations, which is disappointing given what patients contribute to the system.

Attempted to book an appointment today and encountered an unhelpful attitude from the reception team, which led me to contact an alternative service instead. There is a notice at the practice..

I really appreciate the walk-in system here. I experienced something similar at a previous practice, where mornings operated on a first-come-first-served basis and afternoons had scheduled slots for..

Attended for a blood test and found the staff to be very welcoming and pleasant.

I have serious concerns about the care my disabled mother has received at this practice. She has consistently felt treated without compassion or understanding by one of the clinicians, who appears..

The practice seems overly focused on one particular health concern, with automated messages repeatedly mentioning it. This is the worst medical practice I've attended. There are two clinicians here,..

Having significant difficulties with my legs, I was previously prescribed medication that provided relief from the discomfort. However, the practice is now unwilling to continue this treatment. I am..

I have found the clinical staff here to lack empathy and understanding of what patients require. Even when correspondence arrives from hospital services containing recommendations, these do not..

I relocated to this area from the Midlands a couple of months ago and joined a local practice. I can genuinely say that the care I have experienced has been exceptional. Nothing seems to be too much..