Victoria Medical Centre

After being informed that a referral had been submitted to a specialist eye hospital regarding a significant facial twitch, I waited two weeks without hearing anything back. I decided to follow up..

I recently visited this surgery for the first time after experiencing delays in securing an appointment at my regular practice. The staff and clinical team made a positive impression from the..

Excellent surgery with particularly helpful reception staff. Service is always prompt and appointments with the GP can be arranged quickly. Would recommend the practice highly. Would have given five..

The team here is excellent, and I was particularly impressed with the healthcare professional I saw who provided helpful guidance. I'm very satisfied with the service I received!

If I could give a negative rating, I would. The service was absolutely inadequate when I needed treatment for a joint issue. They promote telephone consultations, but when I inquired about in-person..

I attended appointments at the practice for support with smoking cessation. The healthcare professional provided me with patches at a particular dosage for several weeks. At the seventh appointment,..

Fortunately I am not registered at this practice, but unfortunately my family member is. I cannot comment on the clinical staff themselves, but I can comment on my experience with a member of the..

The practice has refused to issue a repeat prescription without an appointment, which has created difficulties as I have been unable to secure an available slot. This situation has persisted for an..

Being someone who works within the healthcare system, I understand the demands placed on general practices, and I have found this practice to be excellent. The reception team has consistently..

Received a text message from the practice requesting contact before 10am to arrange a same-day appointment. Submitted an online form at 7:30am regarding my young child who was unwell at that time...

This practitioner was among the most frustrating I have encountered. On one occasion when I had throat discomfort, the receptionist suggested visiting a nearby pharmacy to purchase an..

The service experience was disappointing overall. It felt like being redirected multiple times before reaching a resolution. I made contact on two separate occasions today, with the most recent..

I'm struggling to know where to begin. My son is 14 years old. We relocated to the area two years ago after leaving a practice we were very satisfied with, and have found the experience here quite..

I rarely leave reviews like this, but I feel compelled to share my experience as I'm genuinely frustrated with how I've been treated. I'm dealing with significant issues affecting both my joints,..

I visit frequently due to my pregnancy and have found the staff to be genuinely pleasant and considerate. They are consistently willing to assist, whether it's the midwifery team or nursing staff. I..

I am writing this on behalf of my neighbour who required a medical certificate. When they contacted the practice, they were initially told an in-person visit would be necessary and that the surgery..

The best medical professionals I have attended. They demonstrated a high level of professionalism, were very thorough in their approach, and worked efficiently.

This practice was an extremely stressful environment in which to seek assistance. I was unaware of the significant shortcomings until I transferred to another surgery, where I have since experienced..

I have been experiencing significant discomfort and felt that adequate pain management was not provided. I typically manage minor health issues without medication, so when I found myself struggling..

I have been experiencing significant back discomfort that extends to my chest area, causing considerable pain that affects my mobility. Unfortunately, I have been unable to secure an appointment,..